“Great for the price. Friendly staff. Had to carry luggage up the stairs, but the staff is willing to help if you need them to. Attention to small things were really impressive -- they helped me with parking my car in subtle but very kind ways. For instance, seeing that my car was small (a VW golf), they suggested using their garage rather than use the paid parking spot. Once the garage was found to be still too small, they found a free street parking space and parked for me. Since the valet...
“우선 씨티텍스가 1박에 무려 20유로씩 추가징수하구요. 갑자기 추워진 날씨에 히터도 안들어왔어요. 첫날 밤에 안나오길래 리셉션에 물어봤더니 해줄수있는게없다고ㅋㅋ 이불이나 더 달라고해서 덮고잤는데 다음날 히터이제 될거라더니 안되서 또 그냥잤네요. 주차도 호텔 앞에다가 하는게 아니고 한 50미터 더 가서 풀이자라는 가라지에 두라고하고. 식사도 뭐 그냥그냥입니다. 10시까지인데 늦게가면 리필도안해줘요. 위치는 좋아요. 관광지와 가까워서 다니기는좋은데. 음식추천 및 대부분의 서비스에서 이게 4성급이 맞나 라는 생각이 무지무지 듭니다. 한국분들은 가능하면 다른 곳 이용 하시길 추천드리고.. 시설은 방은 작구요. 나름 모던한 디자인의 호텔은 맞습니다. 제가 왠만하면 거의 대부분호텔 만점드리고 다니는데 여긴 서비스 0점이에요. 참고하세요~~!”
“The hotel provided an excellent stay from start to finish. The room was very clean, comfortable, and well maintained, with excellent air conditioning and everything needed for a relaxing stay. The staff were especially impressive—professional, friendly, helpful, and always ready to assist.
The property is also very convenient and well organized, making it suitable for both leisure and business travelers. I really appreciated the attention to cleanliness, comfort, and customer service throughout...
“Location is wonderful. All of Sarajevo is right outside your doorstep. Staff was lovely and helpful in recommending things to do and places to eat. Breakfast is simple, but fresh and tasty. Certainly does the job. Would definitely stay again.
(Just be ready to carry your suitcase/s up 1-2 flights of stairs depending on your room)”
“The staff, especially Sarah, were wonderful and very helpful. They went out of their way to assist when they were asked. The breakfast was fresh with good variety. Rooms are air conditioned and the location is steps away from the old town. Hotel was renovated recently. Only improvement suggested is bathroom maintenances. Touch up painting and replacement of some broken tiles will make it look great.”