Find hotels near Jubilee House, Accra from ₩58,240

"The air conditioner was not cooling as expected"

"Nice to stay at a smaller hotel with some attention to detail Nice restaurant and good rooms"

"I didn't have an issue with this property per say, I had an issue with the room we received. So the units are individually managed by different vendors or agents. Our room was clean but the shower was broken, there was mold on the wall, the AC worked. The wifi did not work. The room was also very small. I would say this room is for solo travelers versus a couple. It was just challenging it get in touch with the host. The wifi not working made even communication exhausting. Thankful for the international plan I had on my cell, that was our saving grace. The agent was nice but she was attending to other guests who had reservations. Thankfully when we reached out to Expedia they worked things out for us to check into a new hotel. "

"Yes"

"Enjoyed our stay and slept well. Good value for money. The staff were very helpful especially Gifty. Close to the airport with lots of shops nearby."

"My stay at the hotel was truly wonderful from beginning to end. The rooms were clean, comfortable, and well-maintained, creating a relaxing atmosphere throughout the stay. The location was convenient, and the overall service exceeded my expectations. What made the experience especially memorable were the hosts. They were incredibly kind, welcoming, and professional at all times. They always made sure that guests felt comfortable and cared for, and they were very helpful whenever assistance was needed. Their positive attitude and excellent hospitality created a warm and friendly environment. I highly recommend this hotel to anyone looking for a pleasant and comfortable stay. I would gladly visit again in the future."

"My stay at Urbano Hotel left me with mixed feelings, but unfortunately one experience during checkout overshadowed what could have been a pleasant stay. At checkout, the receptionist had to call someone to physically go and inspect my room before I could complete the process. In my opinion, if such procedures are necessary, they should be handled more discreetly so guests do not feel uncomfortable or distrusted. What frustrated me most was the issue surrounding the water bottles. When I checked in, I was informed that water was complimentary. However, during checkout, the receptionist informed me, almost excitedly, that I had consumed two bottles of water and therefore owed 24 cedis. I was honestly shocked because I genuinely believed the bottled water provided in the room was complimentary, based on what I had been told earlier. I was then informed that only the warm bottles of water placed on the desk were complimentary, while the cold ones inside the refrigerator were not. Honestly, that made very little sense to me. In Ghana’s heat, most guests will naturally reach for the cold water in the fridge rather than warm water sitting on a desk. The bigger issue was the complete lack of communication and transparency. There was no visible price list, no minibar notice, and no explanation during check-in that the refrigerated water carried a separate charge of 12 cedis per small bottle. Without that information, the situation felt misleading and unnecessarily unpleasant. "

"The property was really great. I fully recommend but I will suggest the change the bedsheet"

"Hotel is in a great location. Not far from the airport. So you will hear flights overheard. Lovely reception area. Check in was quick and straightforward. Special mention to Kekeli and Bismarck. Great breakfast choices. Staff were superb, so helpful and very pleasant. Room was clean. Very spacious and aircon worked very well. The Atrium area and bar is great. The pool area is small but a nice extra bonus. Will definitely return. "