โIt was exactly as described. Very clean and safe. All the staff were friendly, polite and helpful. This is one of the nicest experiences in a hotel I've had. Would recommend it to all! Enjoy! S.H.IN.E. ON!โ
โOur stay was made extra wonderful by the attentive and helpful receptionist called Francis. He went over and beyond to make our stay comfortable. We really appreciate him. The room was very comfortable, clean, great amenities. We would definitely stay here every time we are in Accra.โ
โIt took us over an hour waiting to find out who our host was. Then we were put in a room with a queen size bed instead of a king size which we paid for through Expedia. Our host found another room but the a/c leaked all over the bedroom and almost filled a trash can I put under for the night, there were cockroaches which my husband found one crawling on him middle of the night and it woke him up.
We were told they only allow 1 towel per guest and we couldn't get more for a family of 3. My son...
โWell overall everything is alright. But l give a thumbs up for Jessica. I had a few problems but she went far and beyond to solve them. I am grateful.โ
โThe property was very quaint. We were greeted in a very welcoming manner. Check in was brief. The room was nicely decorated and comfortable. The staff was very accommodating, even with helping to get a driver for the early morning ride to the airport. โ
"The condition is not that good and not well maintained.
Cockroaches roamed the room, and Microwave broke down and asked to be replaced several times, but no action was taken
It acted consistently with great irresponsibility and insincereness.
Presumably, this is because it is a private or company-run accommodation in the form of an Air B&B."
