“It was a truly wonderful stay. If we find ourselves in Mauritius again, we will stay here! The staff is friendly, good meal choices, beautiful grounds, and the beach is right there! ”
“Das Hotel war sehr modern und gepflegt. Unser Zimmer lag im hinteren Teil des Hotels im obersten Stock mit großem Balkon. Die Mitarbeiter waren freundlich und konnten bei jeder Frage weiterhelfen. Man musste nur die Straße überqueren und war direkt am Strand, wo man die schönsten Sonnenuntergänge beobachten konnte. Toller Aufenthqlt!”
“해변에서는 거리가 좀 있지만 매일 해변이나 쇼핑몰까지 셔틀버스가 운행됩니다.
저렴한 숙소라서 기대를 안했는데 모든 스탭들은 친절하고 식사가 매우 맛있었어요.
아침, 저녁이 포함된 하프보드를 예약했는데 메뉴는 매일 바뀌고 저녁에는 와인 한잔이 서브됩니다.
첫날에 9시 넘어 도착했는데도 저녁을 챙겨주셔서 감동했습니다 ㅠㅠ
몇 가지 유료 투어도 즐길 수 있는데 돌고래와 함께 수영하는 투어는 정말 재밌었어요.
재방문의사 있습니다. 멋진 시간을 보냈어요.
아쉬운 점은 어매니티가 없고 화장실에서 조금 냄새가 났다는것? 그런데 전혀 문제가 되진 않았습니다.”
“Enjoyed our stay. The staff was very attentive. June appears to be off season so the resort wasn't sold out. Nice breakfast served by staff daily.
Hot water was solar generated so with 11 hours of sunlight and clouds, we generally missed the hot water. There were only two outlets in the room. One near the floor under the desk and one by the bathroom sink so charging electronics and heating hot water for coffee and tea was a challenge.”
“Endroit très calme, rooftop très agréable pour le yoga le matin ou boire une bière le soir. Restaurants à proximité à pied. Petit déjeuner très sympathique.”
“Oppholdet på The Residence har vært en flott opplevelse. Rommet hadde perfekt beliggenhet med utsikt og direkte utgang til stranden og havet, i tillegg til å være stort og komfortabelt.
Maten holdt høy kvalitet, med gode smaker og fin variasjon gjennom hele oppholdet.
Det vi imidlertid savnet, var mer tilgjengelig informasjon om aktiviteter, menyer på de ulike restaurantene samt priser og behandlingstilbud på spaet.
Alt i alt er dette et vakkert hotell med flott beliggenhet, og vi kunne...
"I arrived about 20 minutes later than the check-in time of 2 PM, but the room was not ready, and I had to wait for over an hour. I complained and requested a late check-out, but due to a lack of communication among the staff, the issue was not resolved until the very last moment. Eventually, I received confirmation after 11 AM on the day of check-out."
" from South Korea who stayed here for our honeymoon from November 13th to 16th.
The overall satisfaction with the food, environment, location, facilities, and scenery were fantastic.
However, I would like to tell you about an unpleasant experience. I am very dissatisfied with the service attitude of the staff.
We clearly requested the honeymoon service by email before our arrival, but it was not provided. We requested it again to the Chinese staff member at the reception desk, and they said they would process it soon and just made us wait.
We waited for 2 hours without even unpacking our luggage, and eventually we visited the reception twice more, but it was not processed. After waiting for another 30 minutes, we made a request to the head manager and our request was processed right away.
The Chinese staff member just made us wait and did nothing, neglecting us and wasting our precious time.
I hope that he will be punished accordingly."
예, 환불받으실 수 있어요. 대부분의 객실 예약은 호텔의 취소 기한 전에 취소하시면 전액 환불되며, 보통 이 기한은 도착 날짜 전 24~48시간 이내입니다. 환불 불가 예약인 경우에도 예약 후 24시간 이내에 취소 및 환불을 받을 수 있는 옵션이 있을 수 있습니다. 검색 결과에서 전액 환불 가능 필터로 플로레알의 유연한 호텔 특가 상품을 찾아보세요.
