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c-hotels Joy

4.0 star property
Hotel with a bar, 6-minute walk to Basilica of Santa Maria Novella

Choose dates to view prices

C-hotels Joy in Florence's Historic Center offers free in-room WiFi and dry cleaning/laundry services. Relax at the bar after visiting the nearby Cathedral of Santa Maria del Fiore and Ponte Vecchio. Guests love the attentive multilingual staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is ₩180,537
₩222,253 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Smart

1 bedroom, minibar, in-room safe, individually furnished

Smart

8.8 out of 10
Excellent
(46 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Bidet
Deep soaking bathtub
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy

1 bedroom, minibar, in-room safe, individually furnished

Comfy

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Bidet
Deep soaking bathtub
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, individually furnished

Junior Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Bidet
Deep soaking bathtub
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, No Windows

Single Room, No Windows | 1 bedroom, minibar, in-room safe, individually furnished

Single Room, No Windows

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Bidet
Deep soaking bathtub
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Spacious

Flat-screen TV

Spacious

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Bidet
Deep soaking bathtub
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, individually furnished

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Bidet
Deep soaking bathtub
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom | Deep soaking tub, free toiletries, hair dryer, bidet

Comfy, disability access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Bidet
Deep soaking bathtub
  • Sleeps 2
  • 1 Double Bed

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale | 1 bedroom, minibar, in-room safe, individually furnished

Dependance Via Alamanni 21 Matrimoniale

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Bidet
Deep soaking bathtub
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic con Balcone

Classic con Balcone | 1 bedroom, minibar, in-room safe, individually furnished

Classic con Balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Bidet
Deep soaking bathtub
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy con balcone

1 bedroom, minibar, in-room safe, individually furnished

Comfy con balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Hair dryer
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Bidet
Deep soaking bathtub
  • Sleeps 2
  • 1 Double Bed

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Ponte Vecchio Suites & Spa

Historic Centre of Florence
  • Hot Tub
  • Spa
  • Free WiFi
  • Air conditioning
9.6 out of 10, Exceptional, 1,002 reviews
The price is ₩334,647
₩391,774 total
includes taxes & fees
Nov 11 - Nov 12
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About the neighborhood

Map
Via degli Orti Oricellari, 30, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 6 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
  • Ponte Vecchio - 14 min walk - 1.2 km
  • Piazza della Signoria - 14 min walk - 1.2 km
  • Uffizi Gallery - 17 min walk - 1.5 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence Santa Maria Novella Station - 3 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Vyta - ‬3 min walk
  • ‪All'Antico Vinaio - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Tentazioni Cafè - ‬3 min walk

About this property

c-hotels Joy

Upscale hotel near Cathedral of Santa Maria del Fiore
Close to Ponte Vecchio and Uffizi Gallery, c-hotels Joy provides dry cleaning/laundry services, a bar, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), luggage storage, and multilingual staff
  • An elevator, a front-desk safe, and a 24-hour front desk
  • Tour/ticket assistance, smoke-free premises, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 54 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Deep soaking tubs, bidets, and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

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c-hotels Ambasciatori

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  • Free WiFi
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 1,001 reviews
The price is ₩153,649
₩192,676 total
includes taxes & fees
Nov 12 - Nov 13
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1PEM9TTFS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

Frequently asked questions

Is c-hotels Joy pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at c-hotels Joy?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at c-hotels Joy on Nov 16, 2025 start from ₩180,537, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at c-hotels Joy?

This hotel doesn't offer parking.

What time is check-in at c-hotels Joy?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at c-hotels Joy?

Check-out is at 11:00 AM.

Where is c-hotels Joy located?

Located in Historic Centre of Florence, this hotel is within a 15-minute walk of Basilica of Santa Maria Novella, Cathedral of Santa Maria del Fiore, and Piazza di Santa Maria Novella. Central Market and Piazza del Duomo are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop is only a 2-minute walk and Fratelli Rosselli Tram Stop is 4 minutes.

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c-hotels Joy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent 5 star service with great amenities. Very close to all Florence sights.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very engaging and helpful. Alessandra and Matteo Z, in particular, made our stay a great experience. Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

Bea

Liked: Cleanliness, staff & service
Nice place and in a good location.
Stayed 1 night in Jul 2025

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Disliked: Amenities
Ok hotel,, close to train station,not a very nice area tho, Breakfast was Average,,
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

This is a really excellent hotel, ideal location for the rail station and a short walk to the major tourist sites. Very friendly and helpful team. Very good value and would definitely look to stay again
Stayed 3 nights in May 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful from the front desk agents, breakfast attendants and the bar staff. Breakfast was excellent with many options. The bar in the evening offered snacks and great drinks. We highly recommend the property. Thank you for making our stay comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked my stay here very much. Very clean and modern. Staff was great. The owner welcomed me with open arms and showed me my room. Very convenient and close to the train and other areas. If you’re looking for a place. Stay here !!
Stayed 2 nights in Jun 2025

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and nice breakfast!
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yan Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & nice staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Kuei Hui

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in very late about 9:30pm. The staff informed us that we could add euro30 to upgrade the room. Everything seemed fine until we used the shower, which had a completely blocked drain. This was very troubling as it flooded the bathroom (very inconvenient to clean) and also prevented us from showering at all. When we checked out then informed the staff about this matter, they were not very understanding (we showed him the photo) and only said that it wouldn’t happen next time. Frankly, I do not think we will be returning to this hotel after this so bad experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Rubens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice !

Nice Stay, Nice hotel, Nice staff! I recomend, and would return again.
Stayed 1 night in Mar 2025

4/10 Poor

Teresa

They gave me a not window room. The description of my reserve didn’t specify that. I have to pay for an upgraded. They told me that my reserve was by a third party and that’s the reason that I have no window. The details of my reservation didn’t mentioned that.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Very clean and comfortable. My wife and I really enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mehemmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service top, breakfast price/quality ratio is perfect - i would recommend the breakfast instead of eating outside
Stayed 2 nights in Aug 2024

8/10 Good

sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and nice staff smiling and helping
Stayed 4 nights in Aug 2024

10/10 Excellent

jerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and super friendly staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rhoneil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They helped find us good places to eat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Liked: Property conditions & facilities
Lovely place. Excellent location. Staff very friendly, helpful. We would stay there again.
Stayed 1 night in Jun 2024

10/10 Excellent

Theresa

Liked: Amenities, property conditions & facilities
The hotel is located a two minute walk to the train station and is walking distance to all attractions.
Stayed 4 nights in Feb 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful oasis in Firenze

Excellent choice a stone's throw from the train station and the tram to the airport. The area looks busy, but the hotel offers a relaxing and welcoming accommodations, very modern, clean, with excellent staff at the front desk (best team I encountered in my last 10-12 travels) Very professional, perfect english. The "library" with coffee/tea/juices/cakes is a very nice touch. Would happily stay there again
Stayed 2 nights in Nov 2024

10/10 Excellent

Khushbu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience. Lovely staff catered to our dietary requirements for breakfast. Hotel is nice and clean, located in good location. The only negative is rooms are small, there was no wardrobe for clothes.
Stayed 2 nights in Oct 2024

8/10 Good

Nelson D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay at Joy Hotel. Check-in was fast, staff are very helpful and courteous. Convenient to transportation options. Walkable to everything
Stayed 3 nights in Mar 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supper nice. And close to train station and to city center. Walkable. Clean and friendly
Stayed 3 nights in May 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from SMN station. Close to many restaurants and an easy walk to the river or central Florence. Fantastic staff at breakfast and also at reception. Clean spacious room with a large window. Only request would be for some English TV channels
Stayed 2 nights in Sep 2024