The air conditioning in our room was broken on a 95 degree day, as well as through the night. All maintenance could do was “change the filters”. The problem was not fixed after their visit, and we were unable to contact maintenance thereafter. The hotel could not get us into a new room until our second night.
When we went to sleep that first night, it was 91 degrees F. It finally reached a low of 76F at 6am before quickly heating back up with the sunrise. We were on the 4th floor of the hotel and kept the windows open overnight in a rather unsuccessful attempt to cool the room. In the morning, we were covered in many new mosquito bites.
Since we were traveling with three people, we booked a room with two queen beds. When we arrived, there were two full beds instead. We did not want to make an issue of this and elected to share the bed as planned, but the close sleeping quarters made the heat even worse.
Lastly, when we first arrived at the room, it smelled very strongly of cigarettes. When we mentioned it to the staff, they kindly cleaned our room. Unfortunately, the strong cigarette smell remained.
We are truly easygoing travelers, but this was the most uncomfortable hotel stay I have ever experienced. I would not recommend this hotel to anyone.