Is The Excelsior, a Luxury Collection Hotel, Florence pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 45 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Excelsior, a Luxury Collection Hotel, Florence?

As of Sep 20, 2025, prices found for a 1-night stay for 2 adults at The Excelsior, a Luxury Collection Hotel, Florence on Oct 14, 2025 start from ₩1,208,214, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Excelsior, a Luxury Collection Hotel, Florence?

Valet parking is available for EUR 55 per day.

What time is check-in at The Excelsior, a Luxury Collection Hotel, Florence?

Check-in start time: 3 PM; Check-in end time: anytime.

Does The Excelsior, a Luxury Collection Hotel, Florence provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 105 per person applies.

The Excelsior, a Luxury Collection Hotel, Florence Reviews, Deals & Photos 2025

Q: Where is The Excelsior, a Luxury Collection Hotel, Florence located?

Located in Historic Centre of Florence, this luxury hotel is within a 10-minute walk of Chiesa di Ognissanti, Ponte Vecchio, and Basilica of Santa Maria Novella. Uffizi Gallery and Cathedral of Santa Maria del Fiore are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop is 7 minutes by foot and Unità Tram Stop is 8 minutes.

About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, The Excelsior, a Luxury Collection Hotel, Florence is near the airport and on the riverwalk. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi.

Visit our Florence travel guide

10/10 Excellent

Elias

Sep 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very special property on open square bordering the river So roomy and comfy and minutes away from inner Florence where all the action is

Stayed 2 nights in Sep 2025

10/10 Excellent

Mehrdad (Mike)

Aug 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well worth the time and money spend. Excellent service.

Stayed 1 night in Aug 2025

10/10 Excellent

Jessy

Jun 23, 2025

Great room, close to eve

Stayed 2 nights in Jun 2025

10/10 Excellent

George

Jul 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very elegant hotel with an old school customer service oriented staff. They happily helped with every request. Make sure that you don’t skip the rooftop dining. The only thing better than the food is the view!

Stayed 2 nights in Jul 2025

8/10 Good

Cynthia

Nov 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The Westin is located in a very convenient area you can walk everywhere from there, lots of places to eat and safe area. We really enjoyed our stay 🙏

Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald

Sep 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Location historical value great service

Stayed 1 night in Sep 2024

10/10 Excellent

mansour

Sep 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing especially front desk very hospitality.

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Feb 16, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding stay!

Amazing staff and in a great location.

Stayed 6 nights in Feb 2023

10/10 Excellent

Jana

Nov 30, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a wonderful stay at The Westin Excelsior hotel. The rooms were beautiful, service was excellent, and the staff could not have been more friendly and helpful!

Stayed 2 nights in Nov 2023

10/10 Excellent

Duane

Jan 22, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is great, is elegant and very quiet rooms, I enjoy the view from my balcony

Stayed 6 nights in Jan 2023

10/10 Excellent

Paul

Jan 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful hotel in the heart of Florence. Nowhere was too far to walk. The room was amazing and the surroundings were magnificent. The staff were fantastic and the bar area was amazing with a live Piano play on each evening.

Stayed 4 nights in Nov 2024

10/10 Excellent

Nicholas

Sep 9, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Florence Hotel on the Arno

Great hotel. Our room had a beautiful view of the Arno from our balcony. Hotel staff were very helpful. Great central location!

Stayed 8 nights in Aug 2022

10/10 Excellent

Michael

May 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 2 nights in May 2024

10/10 Excellent

Douglas

Aug 12, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great traditional hotel. Lovely location on the Arno. A service

Stayed 4 nights in Aug 2023

6/10 Okay

ROBERT

Sep 30, 2023

Liked: Cleanliness

Disliked: Amenities

Very overpriced compared to other hotels we stayed at in Italy on the trip with less amenities.

Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Apr 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2nd time here and will keep coming back. Love how everything is walkable without being in the thick crowds of Florence. Hotel and staff are incredible and very knowledgeable. Will keep coming back.

Stayed 2 nights in Apr 2024

10/10 Excellent

Devin

Aug 22, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service was great, mentioned that it was my birthday and they brought us some prosecco and macaroons. Building is really unique and location is prime too. HIhgly recommend!

Stayed 5 nights in Aug 2022

6/10 Okay

Dmitri

Jul 9, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Liked location, view. Disliked staff and service

Stayed 3 nights in Jul 2023

10/10 Excellent

Rina

Jun 10, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

We loved being right next to the Arno River. It was an easy walk to the Oltrarno area and just as easy to get to the main sites of the city. Our room was surprisingly large, but the windows were placed oddly high so that we could only look out of one of them from a small set of stairs if we tiptoed. The views from the rooftop bar were magnificent! We'd stay here again.

Stayed 6 nights in May 2023

6/10 Okay

Nicholas

Oct 7, 2022

Liked: Cleanliness, staff & service

Bar service was limited to roof top bar and restaurant, lobby area lacked bar service for quite meeting.

Stayed 6 nights in Sep 2022

10/10 Excellent

Stephen

Dec 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

We've visited Florence several times now and always loved walking pas this iconic building with the view that one day I would stay there. This visit that goal materialised. A great reception from the ladies in reception led us to our room facing the Arno River. The room was huge, king sized bed, and bathroom well appointed. Clean and spacious. Superb bedroom. Breakfast is also a treat. They have a chef who makes the most fantastic omlettes, and the stocking of the buffet breakfast is done maticuloulsly. Our go-to hotel from now on when we will inevitably return to Florence.

Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Feb 27, 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Everything was great about this property except it was a little to old and dark for my taste.

Stayed 2 nights in Feb 2023

10/10 Excellent

Angelica

Nov 9, 2024

Stayed 3 nights in Oct 2024

4/10 Poor

Abraham

Sep 19, 2024

Disliked: Amenities, property conditions & facilities

Solo porque es obligatorio digo que es un mal hotel

Stayed 3 nights in Sep 2024

10/10 Excellent

Sylvie

Sep 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bel hôtel, bel emplacement, nous avons vraiment apprécié ce magnifique hôtel….je le conseille à tous! :)

Stayed 5 nights in Sep 2024

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