Find hotels near Frohardt Park, St. Louis from ₩98,891

"Maybe it was just a rough weekend for staff, I used to work for Hyatt regency as a senior captain for banquets so I’m very familiar with how Hyatt is ran. There were only a few staff members that were helpful, professional and respectful and that happen to be the gentleman that checked me in, valet staff were sweet, 2 ladies that checked me out and the sweet woman that took my order at Starbucks. Additionally there were 3 individuals that were absolutely rude when my guest stepped outside and did not have her key card, the gentleman that refused to help her was very rude to her when she tried buzzing the button to get help. The security guard additionally was very rude when monitoring floors. Left a pretty bad taste in my mouth. I’ve always held Hyatt to the highest standards but those specific interactions was a little sour. Hotel was very clean though!"

"Family friendly and perfect location"

"Cheap motel, not super clean, shady people around. I would not recommend it"

"Clean room staff ect"

"The place was clean and well maintained. However, we were surprised by the additional pet fee. That should have been indicated before we made the reservation."

"Clean and friendly staff"

"This hotel is one of the worst stays I’ve experienced. The hotel as a whole was dirty and not maintained. The bathroom was so nasty I wouldn’t even shower. I would not recommend this hotel!"

"First room we were given had torn curtains and needed to be swept. Elevator was broken all three days. Sign on door to stairs said to bring dirty towels to front desk to exchange for new ones. Never saw anyone from housekeeping. Only positive was exceptional service from breakfast lady. "

"I want a refund"