โWe were very impressed with this property. Very clean. Staff was great. Access to a kitchen. Loved the breeze coming in the through the windows during the night. I would totally stay here again.โ
โWe had a little hiccup with the email providing the check-in info, but once we called it was quickly resolved. The room has been redecorated nicely, with a super comfy bed and cold A/C. Right next to the farmers market, and a short walk to downtown Hilo.
Would definitely stay again.โ
โThe front desk staff were friendly, and I appreciated that the hotel was eco-friendly.
Glass bottles were provided in the room so you have to get water from the lobby, and the shower amenities were environmentally conscious, minimizing plastic use.
However, there was one major issue. Since the hotel is within 10 minutes of the airport, the loud noise from planes taking off made it difficult to sleep. I recommend flying in and out of Kona Airport instead of Hilo Airport.โ
โMy experience with the sanctuary was wonderful. Very friendly staff and the amenities around the area were great as well. Would definitely stay again!โ
โIt is a great local hotel. You can experience the vibe of Hilo. Close to the downtown Hilo. Great access to restaurants and grocery stores. Staffs are very kind. Love cat-friendly environment! โ
