나폴리 갈레리아 움베르토 I 근처 호텔 & 숙소 추천

"객실 노후화로 쾌적한 환경을 기대하기 어렵다. 역사적인 호텔이지만 시설오래된곳이다. 조용하고 바다풍경에는 적합한 호텔이다."

"위치도 좋고 주차장도 있고 매우 훌 륭한 호텔입니다."

"위치도 정말 좋았고 서비스도 친절했으며, 청소상태도 깨끗했음."

"중앙역에서 가까워 이동이나 1일 패키지 여행에 최상(모든 미팅이 호텔 앞에서 이뤄짐) 근처 맛집과 슈퍼가 가까메 있어 여러가지가 편함"

"위치는 좋은것같은데 너무 오래된건물이라 시설이 너무 별로였어요,,가격에비해 맞지않는 시설인것같아요. 생각보다 조식은 괜챦았어요.나폴리가 전체적으로 그런분위기인것같긴한데 가격적인 메리트가 있어야할것같아요"

"I am writing to formally express my disappointment regarding our recent stay. Unfortunately, our experience was far from satisfactory due to multiple issues with the room, facilities, and customer service. When we arrived at 3 PM, we were informed that our reserved room was not ready, and we were assigned a different room instead. However, the room had a completely different layout, was uncomfortably small, and did not meet our expectations. Upon requesting a room change, we were required to pay an additional €100 for reasons that were not clearly explained. To make matters worse, the bathroom and shower in the new room had rust-colored water coming from the taps, which we only realized after my wife and child had already used it. As a result, they developed skin issues, which significantly impacted our trip. When we reported the issue, we were told that we could only move to the originally reserved room. We had to change rooms late at night, and while we received a small cake with a note apologizing for the inconvenience, it did little to improve our overall experience. Throughout this ordeal, the reception staff never offered a sincere apology, and despite being told that the hotel manager would contact us, we never received any communication during our three-day stay. "