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Cititel Penang

4.0 star property
Travelers can start their day exploring Downtown George Town's landmarks or relaxing by the indoor pool, then unwind with a refreshing drink at the bar

Choose dates to view prices

Cititel Penang, in Downtown George Town, offers an indoor pool, restaurant, and free in-room WiFi. It's an excellent base for visiting nearby KOMTAR and Swettenham Pier Cruise Terminal. Guests particularly appreciate the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ₩84,541
₩104,638 total
includes taxes & fees
Jun 10 - Jun 11

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard King Room

1 bedroom, desk, blackout drapes, soundproofing

Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Superior Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

1 bedroom, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in George Town, Cititel Penang is in the city center. Gurney Drive and Gurney Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. PKSA Penang Water Sports Centre and Penang Cultural Center are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our George Town travel guide
Map
66 Jalan Penang, George Town, 10000

What's nearby

  • Cheong Fatt Tze the Blue mansion
    Cheong Fatt Tze Mansion
    2 min walk - 0.2 km
  • Penang State Museum
    Penang State Museum
    9 min walk - 0.8 km
  • Padang Kota Lama or simply called The Padang, is the parade ground and playing field created by the British colonials in the civic district of George Town
    Padang Kota Lama
    12 min walk - 1.1 km
  • Penang,Malaysia-December 25th,2018:Georgetown cityscape view of the old heritage buildings rooftop against the KOMTAR building.Penang is one of the heritage city given by UNESCO.
    KOMTAR
    12 min walk - 1.1 km
  • Georgetown UNESCO Historic Site
    5 min walk - 0.5 km

Getting around

  • Penang Sentral
    29 min drive
  • Penang Intl. Airport (PEN)
    27 min drive

Restaurants

  • Kheng Pin Cafe 群宾茶室
    1 min walk
  • Kirishima Japanese Restaurant
    2 min walk
  • The Lighthouse Café
    1 min walk
  • Goh Swee Kee Restaurant (吳瑞記菜館)
    1 min walk
  • Zhonghua Gourmet Restaurant (中華海鮮魚翅樓)
    2 min walk

About this property

Cititel Penang

  • Upscale hotel near KOMTAR
  • A bar, a gym, and a restaurant are just a few of the amenities provided at Cititel Penang. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An indoor pool
    • Free self parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), an electric car charging station, and smoke-free premises
    • An elevator, a reception hall, and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 451 rooms have comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Bathrooms with showers and bidets
    • Wardrobes/closets, LED light bulbs, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 7:00 AM to midnight
No pets and no service animals are allowed at this property

Frequently asked questions

Does Cititel Penang have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–midnight.

How much does it cost to stay at Cititel Penang?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Cititel Penang on Jun 10, 2026 start from ₩84,541, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cititel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cititel Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cititel Penang?

Check-out is at noon.

Where is Cititel Penang located?

Located in Downtown George Town, this hotel is within a 15-minute walk of Cheong Fatt Tze Mansion and KOMTAR. Georgetown UNESCO Historic Site and Pasar Chowrasta are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cititel Penang Reviews

8.6

Excellent

8.4

Cleanliness

8.6

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 362 out of 827 reviews
Rating 8 - Good. 354 out of 827 reviews
Rating 6 - Okay. 74 out of 827 reviews
Rating 4 - Poor. 26 out of 827 reviews
Rating 2 - Terrible. 11 out of 827 reviews

Reviews

Verified

10/10 Excellent

neil

Liked: Cleanliness, amenities, property conditions & facilities
yes, very nice room and location was very gd...Enjoyed are stay there.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
The Very nice hotel very helpful staff
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Great location，walkable，friendly staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Good location，courteous staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice room, well located! The breakfast is outstanding. A very nice stay at George Town !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Great view. Location was good with many food available.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent 5 night stay. Ideally located, accessible to discovering Georgetown very easily. Across the road from the free shuttle bus, and a very good food court. Our room was great, plenty of room and well maintained, and a lovely view. Filtered drinking water on all floors was ideal. The buffet breakfast was very good. All staff in reception, housekeeping and breakfast area very friendly and hospitable.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel in a great location only a short walk in to the heart of Georgetown. The staff cannot do enough for you and felt looked after. Great amenities and restaurant. Loved it! Thank you.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location in Georgetown. Close to everything and good amenities. Good value for your money. Can recommend to stay here.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Boon Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located and conveniently for walking to shopping areas a d coffee shops
Stayed 8 nights in Sep 2025
Verified

8/10 Good

Syed

Liked: Staff & service, amenities
Best thing about the hotel is it's location
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
The location is great, You can walk oldtown, find food, services, bus stop. The room is clean, everything works, just feels a Little bit old, bit funcional. The staff is helpful. The pool is good enough to cool down after a day walking.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lee Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options, we enjoyed the welcome drinks in the lobby! Convenience stores opposite the hotel, bus stop to the free CAT bus, great food options nearby and further down the street :)
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

MAISANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable! Customer service was friendly and helpful! Location is excellent! The free CAT bus is across the street and 5 minutes away from the Red Garden Food Hall and Blue Mansion. Perfect place to call home!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

YONG CHOW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Hotel located with many dining option. Would recommend
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly service and room. Great location. Would highly recommend for the price.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Saeful

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent servicr
Stayed 1 night in May 2025
Verified

10/10 Excellent

Juliana Binte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & we had a great view from our room!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staffs are friendly, polite & very helpful. Location of hotel is center to tourists attraction and many eating places.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Chai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent service
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean , great breakfast
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive. We where going out to eat and it was raining and the staff provided an umbrella which was very thoughtful. There is a huge and varied breakfast selection.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Glynn

Liked: Staff & service, property conditions & facilities, room comfort

Great Hotel.

Great staff, good room and good selection breakfast. Would return again.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Nice people and hospitality! In the city centre - nice to walkabout everywhere. 100 % recommended
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to other dinning options and shopping.
Stayed 3 nights in May 2025