Verified
4/10 Poor
Tg
Apr 24, 2019
Disliked: Amenities, property conditions & facilities
Tg
Stayed 1 night in Apr 2019
Hotel Pen Mutiara
3.0 star property
Hotel Pen Mutiara combines authentic Penang flavors with a relaxing atmosphere, creating a welcoming retreat for travelers exploring Bayan Lepas
Choose dates to view prices
Photo gallery for Hotel Pen Mutiara
Travelers discover Penang's warmth at Hotel Pen Mutiara, where local cuisine meets modern convenience. The on-site restaurant serves authentic dishes, and the café is perfect for coffee. Guests stay connected with reliable in-room WiFi.
Reviews
5.85.8 out of 10
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
- Room service
Room options
Check availability for these dates
View all photos for Superior Double or Twin Room
Superior Double or Twin Room
- Sleeps 2
- 2 Twin Beds
- Free WiFi
Family Triple Room, Multiple Beds
- Sleeps 3
- 1 Twin Bed and 1 Double Bed
- Free WiFi
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
- Sleeps 2
- 2 Twin Beds
- Free WiFi
Family Suite, Multiple Beds
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
- Free WiFi
Family Suite, 2 Queen Beds
- Sleeps 4
- 2 Queen Beds
- Free WiFi
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About the neighborhood
Located in George Town, Hotel Pen Mutiara is in the business district. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Relau Sport Complex and Kidland Penang are also worth visiting. Visit our George Town travel guide
Wisma Nelayan Pelabuhan LKIM, George Town, Pulau Pinang, 11960
What's nearby
Queensbay Mall6 min drive - 5.8 km
KOMTAR19 min drive - 17.5 km
Gurney Drive21 min drive - 19.0 km- Penang War Museum14 min walk - 1.2 km
- Bukit Teluk Tempoyak Besar3 min drive - 3.1 km
Getting around
- Penang Sentral29 min drive
- Penang Intl. Airport (PEN)16 min drive
Restaurants
- Nasi Kandar Makbul13 min walk
- kim poh roasted chicken & duck rice （金寶燒臘雞鴨專賣店）13 min walk
- 613 Kopitiam14 min walk
- Zui Long Kopitiam18 min walk
- Pen Mutiara Hotel and Restaurant1 min walk
About this property
Hotel Pen Mutiara
- Hotel located in Bayan Lepas
- Hotel Pen Mutiara provides amenities like a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
- You'll also enjoy the following perks during your stay:
- Free self parking
- Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
- Smoke-free premises and an elevator
- Room features
- All guestrooms at Hotel Pen Mutiara feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free bottled water.
- More conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- LCD TVs with satellite channels
- Refrigerators, electric kettles, and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
Parking and transportation
- Free offsite parking
- Roundtrip airport shuttle (surcharge)
- Free self parking on site
Food and drink
- Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: MYR 15 for adults and MYR 12 for children
- A coffee shop/cafe
- A restaurant
Family friendly
- In-room refrigerator
Conveniences
- Limited-hour front desk
- Luggage storage
Guest services
- Housekeeping (daily)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessible (may have limitations)
More
- Smoking not allowed
Room amenities
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- LCD TV with satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Refrigerator
- Room service
More
- Air conditioning
- Desk
- Iron/ironing board on request
- Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for local cuisine breakfast: approximately MYR 15 for adults and MYR 12 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Hotel Pen Mutiara pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Pen Mutiara?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Pen Mutiara?
Check-out is at noon.
Does Hotel Pen Mutiara provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Pen Mutiara located?
Located in Bayan Lepas, this hotel is within 6 mi (10 km) of Penang International Sports Arena, Snake Temple, and RECSAM and Institute Pendidikan Guru. Pantai Teluk Bayu and Penang Youth and Sports Complex are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Pen Mutiara Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
6.0
Location
7.2
Staff & service
5.6
Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 7 reviews
8 - Good
0
Rating 6 - Okay. 4 out of 7 reviews
6 - Okay
4
Rating 4 - Poor. 1 out of 7 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 7 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
IsmailHani
Sep 29, 2019
Disliked: Property conditions & facilities
Late check out time
IsmailHani
Stayed 1 night in Sep 2019
Verified
10/10 Excellent
Ahmad Fazli
Aug 16, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The food was outstanding, spacious room, good staff. Value for money.
Ahmad Fazli
Stayed 2 nights in Aug 2019
Verified
6/10 Okay
Verified traveler
Aug 3, 2019
Liked: Staff & service
kolam tak best
Verified traveler
Stayed 1 night in Jul 2019
Verified
2/10 Terrible
Verified traveler
Jun 18, 2019
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beyond words and thoughts
Check-in and Service staff is swift and efficient. Other than that, all fail beyond words... Arrived midnight, no proper signage to led to hotel lobby (its a Restaurant and Hotel). Given room 202, went up and realized the corridor w/o air-con, hence smell linger. Went into the room, stuffy and smelly, even the free water bottles r warm! Spacious room but it doesn't help with a extremely lousy and loud air-con, which need around 1/2hr to cool the room. Dusty floor, no telephone, 8 local tv channels to choose... Slept and woke up by water droplets hitting on me from air-con. Since no phone, i pack up all my stuff, went down to request room change to 210. Same room conditions w/o water droplets. Its explain why Agoda doesn't have this hotel as recommendation. Hotel.com should follow.
Verified traveler
Stayed 1 night in Jun 2019
Verified
6/10 Okay
Noor Hanis
Jul 18, 2020
Liked: Cleanliness, room comfort
Noor Hanis
Stayed 3 nights in Jul 2020
Verified
6/10 Okay
Takashi
Mar 5, 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Takashi
Stayed 1 night in Mar 2020