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Shangri-La Golden Sands, Penang

4.0 star property
Travelers find a tropical retreat on Penang's coast with a pristine white sand beach, poolside relaxation, and refreshing cocktails within easy reach

Choose dates to view prices

Shangri-La Golden Sands on Penang's sunny shores is perfect for families. Enjoy the white sand beach, rejuvenating massages, or a round at the 9-hole golf course. The resort also offers ecotours and tennis courts, appealing to visitors of all ages.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩140,809
₩170,972 total
includes taxes & fees
May 5 - May 6

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(12 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

7.4 out of 10
Good
(11 reviews)
  • Hill view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, Sea View

Executive Room, 2 Twin Beds, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Sea View

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • Hill view
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • Sea view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior king Room

Lobby

Superior king Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe twin Room

Lobby

Deluxe twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe king Room

Lobby

Deluxe king Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Seaview twin Room

Lobby

Executive Seaview twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Seaview king Room

Lobby

Executive Seaview king Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

Lobby

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Seaview Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Seaview Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe king Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe king Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe twin Room

  • Sleeps 4
  • Free WiFi

View all photos for Executive Seaview king Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Seaview king Room

  • Sleeps 4
  • Free WiFi

View all photos for Executive Seaview twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Seaview twin Room

  • Sleeps 4
  • Free WiFi

View all photos for Superior king Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior king Room

  • Sleeps 4
  • Free WiFi

View all photos for Superior twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior twin Room

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Located in Batu Ferringhi, a neighborhood in George Town, Shangri-La Golden Sands, Penang is in the suburbs and on the beach. The area's natural beauty can be seen at Ferringgi Beach and Tropical Spice Garden, while ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are popular area attractions. Penang National Park and Penang Hill are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours.
Map
Jalan Batu Feringgi, George Town, Penang, 11100

What's nearby

  • Ferringgi Beach
    Ferringgi Beach
    3 min walk - 0.3 km
  • Miami Beach
    Miami Beach
    3 min drive - 2.3 km
  • Eden Parade Shopping Centre
    2 min walk - 0.2 km
  • Batu Feringghi Night Market
    9 min walk - 0.8 km
  • Moonlight Bay
    2 min drive - 1.6 km

Getting around

  • Penang Sentral
    55 min drive
  • Penang Intl. Airport (PEN)
    52 min drive

Restaurants

  • McDonald's
    2 min walk
  • Restaurant Power-Up
    2 min walk
  • Boost Juice Bars @Holiday Inn Resort Penang
    1 min walk
  • Andrew's Kampung
    2 min walk
  • Garden Cafe
    1 min walk

About this property

Shangri-La Golden Sands, Penang

Upscale family-friendly resort near Ferringgi Beach
Located close to Tropical Spice Garden, Shangri-La Golden Sands, Penang provides a golf course, free water park access, and a beach bar. This resort is a great place to bask in the sun with a beachfront location, beach massages, and beach volleyball. Enjoy the health club, as well as activities like ecotours. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, continental breakfast (surcharge), and 2 outdoor tennis courts
  • Access to a nearby health club, babysitting (surcharge), and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 387 rooms feature comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with showers and bidets
  • 43-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 84 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Free water park
  • Golf lessons
  • Health club
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 84 per person
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 4 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Does Shangri-La Golden Sands, Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Shangri-La Golden Sands, Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Shangri-La Golden Sands, Penang?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Shangri-La Golden Sands, Penang?

Check-out is at noon.

Where is Shangri-La Golden Sands, Penang located?

Nestled on the beach, this Batu Ferringhi resort is within 3 mi (5 km) of Ferringgi Beach and Tropical Spice Garden.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Golden Sands, Penang Reviews

8.2

Very Good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Manal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Great food Helpful staff
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Franz

Child friendly hotel. Family had a great time.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jynan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing from Beginning to end , staff & service amazing definitely will stay again 👍👍
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and the staff was amazing. Also had a gluten free breakfast area and some good options for dinner, including gluten free pasta! There is almost zero beach access now though. We were disappointed by that.
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, the staff very courteous, nice deck chairs to enjoy the sea breeze and sounds of the ocean. Only short coming was the missing beach and ability to swim in the sea .
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Imran

Disliked: Cleanliness, property conditions & facilities
The rooms are filthy and the entire resort is very old and tired. If you're coming to this part of penang, id recommend Park Royal. Avoid this place if your budget allows.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Wasim

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, amenities were available, had some minor issues in our room and addressed immediately. Room service was also very responsive and available at all hours
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Madalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient.
Stayed 8 nights in Oct 2025
Verified

4/10 Poor

han hui

Disliked: Property conditions & facilities
The room is old, sound block is very poor that can hear clearly the room next to it. and breakfast is not tasty for 5star hotel consideration. Only grateful for the swimming pool area is comfortable with cover & laying bed.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Angela LaVette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Property is very clean and nice.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Johnny

The staff were friendly and their food was great. Overall a great experience but the hotel has seen its better days and needs some update.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Aimran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service top notch as always and great breakfast options!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a family

We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

David

Liked: Amenities
A lovely historic hotel that was comfortable and enjoyable. The restaurant was great.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Jivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Hotel is a bit dated, but rooms are comfortable. Great buffet.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pools and gardens, definitely a family resort.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Rosalinda A

Liked: Staff & service, property conditions & facilities
This hotel have good location, is convenient
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and well kept. Beach is washed out, but pool was nice.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Arcangel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay at Batu Feringgi

Great Location!!! Very good services and personnel,,, Love the stay here 🙏
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Michael John

Liked: Staff & service, room comfort

Reasonable but tired.

The Golden Sands is getting very tired. I have stayed there before many years ago and there had been little done to the property. The grounds are lovely but the beach has suffered greatly with much of the foreshore being washed away compared to25-20 years ago. Given the cost I was hoping for more.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff was helpful
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to relax in a room with a nice view of the ocean and pool. The breakfast buffet was delicious with international dishes. It was convenient to have a good hawker within walking distance.
Stayed 1 night in Apr 2025
Verified

8/10 Good

akiko

Liked: Cleanliness, staff & service, property conditions & facilities
my child enjoyed this hotel pool
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples vacation

We stayed at the golden sands by shangri-la in penang 5th to 8th of july. We had a beach /pool facing room which i would strongly recommend. Rooms are spacious and clean, buffet breakfast had a wide variety of food, plenty of pool activities and areas of entertainment for kids,I would highly recommend this hotel to any type of visitor
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Melissa Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort if you just want somewhere to go to relax. Everyone was really nice Multiple pools to choose from, good food and drinks.
Stayed 2 nights in Apr 2024