Thank you for sharing your review. We are sorry to hear about your unpleasant check-out experience. We look forward to hearing from you should you require any further assistance.

Thank you for sharing your wonderful stay experience. We hope to welcome you back for another memorable vacation.

Thank you for your rating. We look forward to welcoming you back soon.

Dear wookyung, Thank you for your rating. We are pleased to hear that you had an enjoyable vacation at Golden Sands Resort. Looking forward to welcoming you back!

Dear JiHye, Thank you for sharing your rating. We hope to welcome you back soon. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! We would like to apologies for the inconvenience challenges that was brought upon you during your stay with us, we thank you for sharing your feedback with us and we have highlighted your concern to our management team to ensure the quality of our resort and services to be improve. Nonetheless, it was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Hyunsun, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Meesun, Thank you for taking the time to review your stay in Golden Sands Resort Penang. We are deeply saddened to receive your negative review. We deeply apologize for any inconvenience that you have went through. Thank you for sharing this detailed feedback. We have already taken all of your comments and shared it with management team, as we value all types of customer feedback. We are never happy to hear that our guests leave dissatisfied. Rest assured, we will investigate further on the issues mentioned. We hope you will consider staying with us again in the future so that we may have the opportunity to leave you with a more positive experience. Best regards, Suleiman TAR Director of Communications

Dear Hyojin, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! We would like to apologies for the inconvenience challenges that was brought upon you during your stay with us, we thank you for sharing your feedback with us and we have highlighted your concern to our management team to ensure the quality of our resort and services to be improve. Nonetheless, it was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for taking the time to review your stay in Golden Sands Resort Penang. We are deeply saddened to receive your negative review. We deeply apologize for any inconvenience that you have went through. Thank you for sharing this detailed feedback. We have already taken all of your comments and shared it with management team, as we value all types of customer feedback. We are never happy to hear that our guests leave dissatisfied. Rest assured, we will investigate further on the issues mentioned. We hope you will consider staying with us again in the future so that we may have the opportunity to leave you with a more positive experience. Best regards, Suleiman TAR Director of Communications

Dear Younjung, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Chulkyu, Thank you for choosing Golden Sands Resort by Shangri-La and we are delighted to hear that you and your family had a great time and were satisfied with the quality of our resort and our services! It was certainly a privilege to serve you as our guest as providing excellent customer service is what we pride against and we look forward to welcoming you back soon to experience our hospitality at its best. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for sharing your feedback with us and we have highlighted your feedback to our department to ensure the quality of our resort will be improve with an immediate effect. Moreover, please be informed that the resort is undergoing renovation in phases to improve the quality of our resort. Nevertheless, it is a great to serve you as our guest and we hope to see you again soon in your next visit to experience our resort fresh looks! Best regards, Suleiman TAR Director of Communications

Dear SUNGBUM, Thank you for choosing Golden Sands Resort by Shangri-La, we are thrilled to learn that you had an amazing time during the resort and were satisfied with the quality of our resort and our services. And yes, we offer one of the best location for tourist attraction. Nevertheless, it is a pleasure to serve you as our guest and we are looking forward to see you again soon in your next visit. Best regards, Suleiman TAR Director of Communications

Dear 괜찮은 곳, Thank your for choosing Golden Sands Resort by Shangri-La for your holiday trips! We are thrilled to hear that you had an amazing time during your stay and were satisfied with the quality of our resort! Moreover, it's been an absolute pleasure to serve you as our guest and we are looking forward to see you again soon! Best regards, Suleiman TAR Director of Communications

Dear Yujin, Thank you for sharing your feedback with us, we have highlighted your feedback to our department to ensure the quality of our resort will be improve as soon as possible. For your information, we are currently working on the rooms and corridor in phases as we speak. However, we are still glad to be able to serve you as our guest and we are thrilled that you were satisfied with our facilities such as our swimming pool. We are hoping to see you again soon in your next for a better and wonderful experience. Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing Golden Sands Resort as your holiday stay, we are pleased to hear that from you and we will be looking forward to see you again soon in your next visit! Best regards, Suleiman TAR Director of Communications

Dear Guest, Thank you for choosing Golden Sands Resort as your holiday stay. We are very delightful to serve you as our guest and we are looking forward to see you again to experience our hospitality at its best! Best regards, Suleiman TAR Director of Communications

Dear Guest, Many thanks for the review. It is my pleasure to know that you were happy with the breakfast. Your feedback with regards to the room cleanness has been duly noted and improvement is in the process. We hope you will come to visit us again in the near future. Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Dear Guest, Thank you for taking the time to share your recent stay experience with us. I am dismayed after reading your feedback and please accept our sincere apology. Your comments have been addressed with our team who strive to ensure that our guests enjoy positive and memorable resort experiences. We appreciate your time in sharing this review. We apologize once again that for your less-than-satisfactory experience and hope that we will have an opportunity to welcome you back and recover your impression of the resort. Best regards Suleiman Tunku Abdul Rahman Director of Communications

Dear Lee, Thank you for staying with us and thank you for the feedback. It is certainly a delight to learn that we have created a flawless experience for you and your friends, creating such a memory is the most important task of the day for every associate in our establishment. We look forward to welcoming you back in the near future! Best regards Suleiman Tunku Abdul Rahman Director of Communications

Thank you for sharing your wonderful stay experience. Looking forward to welcoming you back!

Thank you for sharing your wonderful stay. We hope to welcome you back soon!

Thank you for sharing your feedback. We look forward to welcoming you back soon.

Thank you for sharing your review. We are pleased to hear about your wonderful stay, We hope to welcome you back soon.

Thank you for sharing your review. We are pleased to hear about your feedbaCK. Looking forward to welcoming you back soon.

Thank you for sharing your feedback. We look forward to welcoming you back for a truly memorable stay in the near future.

Thank you for sharing your review. We are pleased to hear about your relaxing stay at our resort. Looking forward to welcoming you back soon.

We are pleased to hear about your wonderful stay. We look forward to welcome you back soon!

Thank you for sharing your review. We look forward to delighting you again soon.

Thank you for sharing your review. We look forward to welcoming you back.

Thank you for rating us. We hope to welcome you back soon.

Thank you for sharing your excellent stay at our resort. We look forward to delighting you again soon.

Thank you for sharing your feedback. We will continuously improve to enhance our guests' stay experience. We hope to have another opportunity to welcome you back in the near future.

Thank you for sharing your wonderful stay experience. We look forward to welcoming you back soon!

Thank you for sharing your wonderful stay experience. We hope to delight you again on your next vacation.

Thank you for rating us 5/5. We are pleased to hear that you enjoyed your stay. Looking forward to welcoming you back soon.

Thank you for sharing your rating. We look forward to welcoming you back soon.

Thank you for sharing your rating. We look forward to welcoming you back soon.

Thank you for sharing your review. We are pleased to hear that you enjoyed your stay. Looking forward to welcoming you back soon.

Thank you for sharing your wonderful stay experience. We are pleased welcome you to our resort. Looking forward to delighting you on your next vacation with us.

Thank you for sharing your review. We are pleased to hear that you enjoyed your stay. We hope to welcome you back soon.

Thank you for your feedback. We are sorry to hear about the inconvenience you encountered during this stay. We hope to have another opportunity to welcome you back for a better stay experience in the near future.

Thank you for sharing your feedback for our continuous improvement. We hope to welcome you back soon.

Thank you for sharing your review. We hope to have another opportunity to welcome you back soon.

Thank you for your comments. We appreciate your comments for our continuous improvement and hope to have another opportunity to serve you better on your next visit to Penang.

Thank you for sharing your review. We are pleased to hear about your wonderful stay and hope to welcome you back soon.