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"Front staff varied - from excellent to just lip-service. We were upgraded - con! It meant we had a room on the third floor with no lift and a range of stairs in all directions. A mish-mach of furniture - not quite classy or executive as claimed :-) The water pressure was very low and the temperature low as well. We reported it but nothing was done to rectify nor were we even approached to clarify. My husband ordered a sandwich for dinner - yes a sandwich and he knew what he was ordering but was still taken back when it arrived - literally a sandwich I would make for my child’s school lunch. 2 pieces of white bread with a slice of salami, some cheese and mayonnaise. Really for a restaurant???"

"On site parking. Bar staff and reception lady friendly. Room clean but a bit out dated"

"Breakfast was fabulous and the room was very nice and comfortable."

"Clean Room, lovely hot shower. Breakfast eas fresh & was particularly impressed with the Dairy Free options, milk, yogurts, pastries, plus cooked breakfast. "

"Everything was excellent!"

"great staff and lovely clean room "

"Great as always"

"The staff were helpful and friendly on first arriving - the room was clean and suitable - the bar staff were friendly - We ate the Carvery on Sundsy which was lovely and we also had breakfast in the morning which was also lovely - make sure to book for evening meal as its very popular "

"Parking was a bit tricky to get in underneath to park n. but very secure. The hotel staff were amazing and nothing was too much trouble for then. Because of our age we found the stairs a big challenge so probably would not return "