Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Reviews of Super 8 by Wyndham Great Bend

2 out of 5
Super 8 by Wyndham Great Bend
911 Grant St, Great Bend, KS

Reviews

8.4

Very Good

Rating 10 - Excellent. 212 out of 452 reviews" "
Rating 8 - Good. 154 out of 452 reviews" "
Rating 6 - Okay. 47 out of 452 reviews" "
Rating 4 - Poor. 18 out of 452 reviews" "
Rating 2 - Terrible. 21 out of 452 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Eldon

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was a joke, only warm water to shower. Coffee pot in the room was dirty
Stayed 1 night in May 2024
Response from Sophia CSR on May 25, 2024
Dear Guest,We apologize for the disappointment you experienced with breakfast and the cleanliness of your room amenities. Your feedback is valuable, and we'll address these issues promptly to ensure a better experience for our guests. Our team hopes to serve a better stay next time.

10/10 Excellent

Katrina

I always stay here when I come to great bend, never have any issues and always have a pleasant stay.
Stayed 1 night in May 2024
Response from Sophia CSR on May 18, 2024
Dear Guest,Thank you for your loyalty and kind words! We're delighted to hear that you consistently have a pleasant stay with us. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service during your visits to Great Bend.

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Seems like a nice property
Stayed 1 night in May 2024
Response from Sophia CSR on May 16, 2024
Dear Guest,We are happy to see this 5-star rating and positive review. We strive to provide a welcoming and enjoyable experience for all our guests. We hope to have the chance to serve you again on your next visit.

6/10 Okay

Mike

Traveled with family
Your bathrooms are very unsafe, with the slick tile floors when it gets wet from the poorly designed shower this creates a fall hazard. The shower nozzle was a pain in the ass to use too.
Stayed 2 nights in May 2024
Response from Sophia CSR on May 12, 2024
Dear Guest,I apologize for the inconvenience and safety concerns you experienced with our bathroom facilities. Ensuring the safety and comfort of our guests is our top priority, and we take your concerns seriously. Rest assured, we'll address these issues promptly to ensure our guests have a comfortable and secure experience. We hope to have the opportunity to welcome you back in the future for an improved stay.

2/10 Terrible

Heather, West point

Stayed 1 night in Apr 2024
Response from Sophia CSR on May 22, 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service
Staff was courteous and helpful, breakfasts were good, and rooms were clean. The only downfall was a tub that would not drain quickly, and so filled with water while showering. Overall a pleasant stay and would recommend!
Stayed 4 nights in Apr 2024
Response from Sophia CSR on May 1, 2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 Good

Emily

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a problem with the room I booked through Expedia not being the one I walked into when I first got to the hotel, but the girls at the front desk were super friendly in helping me call Expedia to clear it up and get it sorted out. They were super friendly in general. Really nice staff. My neighbors seemed kind of nosy, haha... but that's not the hotel's fault. I didn't use the pool or anything, but it looked nice enough. This place is RIGHT next to a Walmart and super close to a bunch of fast food and some sit down restaurants like Perkins, etc. It's affordable, clean, friendly staff, and convenient. I had business in St. John, and will again, and I'll probably end up going back to this Super 8 in Great Bend, honestly!
Stayed 2 nights in Apr 2024
Response from Sophia CSR on May 6, 2024
Dear Guest,Thank you for your positive feedback! We're pleased to hear that our friendly staff assisted you with the booking issue and that you found our hotel convenient and clean. We appreciate your recommendation and look forward to welcoming you back during your future visits.

4/10 Poor

Jeri

Traveled with family and small children
Disliked: Amenities
We really wanted to like this Super 8 but initially the reservation line was super unkind, no one would answer the hotel direct number for hours, then when we got there to check in we asked for late check out due to a delay in between meetings etc and it was okay then next day it wasn’t. The shower head sprayed everywhere besides where it should, hot water never got remotely hot, our room smelled like cigarette smoke because our neighbors were smoking and it was coming through our exhaust in the bathroom. We had to leave it running all night to push the smell out. The bathtub wouldn’t stop so little one could take a bubble bath. The carpets left your feet black on the bottoms. The coffee maker was broken. No blow dryer like advertised. Middle of the night someone burnt popcorn and whew it smelled so bad. I think that’s all but quite disappointed. I will say the beds and pillows were very comfortable for when we could sleep between cigarettes in a non smoking hotel and burning food.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 24, 2024
Dear Guest,We sincerely apologize for the multiple issues you encountered during your stay. This is not the experience we strive to provide our guests. Your feedback is invaluable, and we will address these concerns immediately to ensure improvements are made. We hope to serve you better next time.

2/10 Terrible

Debby

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not much to like. It felt like a scary corridor on a lost ship with no one on it walking down the hallway to get to the elevator, the pool was open from 10a-6pm(guest very guest friendly) my availability time during my stay was spoiled due to the pools hours
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 15, 2024
Dear Guest,We apologize for the unsettling experience you encountered and the inconvenience caused by the pool hours. Your feedback is valuable, and we will work to improve both safety measures and amenity accessibility. Thank you for bringing these concerns to our attention.

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say that this hotel was spotless, especially considering the price. The room was modern and cozy, which made my stay quite comfortable. Nonetheless, I was slightly disappointed with the complimentary breakfast as it didn't quite meet my expectations, so I grabbed fast food on the way out of town. However, I still believe this hotel offers excellent value for money and would highly recommend it to anyone.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 11, 2024
Dear Guest,Thank you for your kind words about our hotel's cleanliness and modern amenities. We're delighted to hear that you found your room comfortable during your stay. Your feedback regarding the breakfast is duly noted, and we'll strive to improve in that area. We truly appreciate your recommendation and hope to welcome you back for an even better experience in the future.

8/10 Good

Donald

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, but no trailer parking. Room was clean
Stayed 1 night in Feb 2024
Response from Sophia CSR on Apr 5, 2024
Dear Guest,Thank you for acknowledging our great staff and noting the cleanliness of the room. We'll consider your feedback regarding parking for future improvements. We appreciate your business and hope to welcome you back soon.

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 30, 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Good

Andrea

Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 15, 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Good

Charlotte M

Liked: Cleanliness, staff & service, property conditions & facilities
It is situated right across the street from a Walmart. There are plenty of dining options available nearby. The room is very nicely decorated and the bathroom is huge!
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 22, 2024
Dear Guest,We're glad to hear that you enjoyed our convenient location and the amenities nearby. Our team takes great pride in providing well-appointed and spacious rooms for our guests' comfort. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

6/10 Okay

Jill

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Tv and phones do not work. Asked for assistance and the staff were very rude and clearly felt understaffed, overworked, and underpaid. Breakfast was a cluster. Out of options for breakfast other than yogurt and cereal by 8:30. We went to Perkins. Pool didn’t open until 10 and we had to checkout by 11. Such a bummer for the price. Rooms were very clean and well kept.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 8, 2024
Dear Guest,It is saddening to read about your recent experience with us. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convient for me. My mother had surgery and the location worked out great for me... just couple blocks away. staff was super nice. Let me check in an hour early so i could drop my bags off before going back to the hospital. Would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 28, 2024
Dear Guest,Thank you for leaving such a nice review. We are glad that you loved our services, and our dedicated staff will be pleased to learn of your high praise. It will provide them with great encouragement to keep doing what they are doing. Keep Staying with us.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 6, 2024
Dear Guest,Thank you for an excellent 10-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

8/10 Good

Patric

Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 21, 2024
Dear Guest,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and attractive and easy check in
Stayed 1 night in Jan 2024
Response from Sophia CSR on Feb 3, 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and attractive and easy check in
Response from Sophia CSR on Feb 3, 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

4/10 Poor

Heather

Liked: Staff & service, room comfort
Ugh!!
There was no toilet paper. The room smelled very musty. There were doors slamming most of the night. They “gravy” at breakfast was the consistency of water. Around 5, on the other side of the wall where I was sleeping, there was constant noise and beating on the wall. I did not get a good night of sleep and was less than happy with any part of my stay!
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 29, 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

10/10 Excellent

Charles

Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 25, 2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 23, 2024
Dear Guest,We appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

2/10 Terrible

Robert

Stayed 1 night in Jan 2024
Response from Sophia CSR on Feb 10, 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Sophia CSR on Jan 20, 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Everyone I dealt with was professional and courteous. Breakfast was on the light side but OK.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 19, 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 Excellent

Daria

Stayed 1 night in Jan 2024
Response from Sophia CSR on Feb 2, 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 16, 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

4/10 Poor

Nonna

Disliked: Cleanliness, property conditions & facilities, room comfort
Breakfast isn’t what it use to be
First room we was given had not been cleaned half open water bottle beside the chair , the batroom light needed replaced tub area little dark .. was given another room.. The Breakfast has drastically gone downhill.. now a basic continental breakfast. One reason we continued to stay because of the wonderful breakfast options ( biscuits and gravy , eggs,sausage along with cereal, toast waffles ) and the convenience to Walmart.. Guess I will stay elsewhere when we come visit our daughter .. and I Will be informing family to find other accommodation since I recommended this place to them .. so sad ..
Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 31, 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 Good

Katrina

Traveled with partner
Any issues were dealt with quickly and with care!
Stayed 3 nights in Dec 2023
Response from Sophia CSR on Dec 27, 2023
Dear Guest,Thank you for taking the time to share your wonderful review. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 27, 2023
Dear Guest,Thank you for taking the time to share your rating, your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

6/10 Okay

Russell

Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 27, 2023
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excellent

Katrina

Stayed 2 nights in Dec 2023
Response from Sophia CSR on Jan 16, 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 Okay

Cory

Liked: Cleanliness
The hot tub next to the bed is the weirdest dumbest thing I’ve ever seen??
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 26, 2023
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 19, 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Excellent

Patti

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Sophia CSR on Dec 18, 2023
Dear Guest,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 10-star rating and we hope to welcome you back again before long.

6/10 Okay

Loretta

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Sophia CSR on Dec 15, 2023
Dear guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services

10/10 Excellent

Cassandra

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 11, 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 11, 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Good

marvin/paula

Traveled with partner
Liked: Amenities
Clean room
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 28, 2023
Dear guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Travis

Stayed 2 nights in Nov 2023
Response from Sophia CSR on Dec 18, 2023
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

10/10 Excellent

Lynn

Stayed 2 nights in Nov 2023
Response from Sophia CSR on Dec 15, 2023
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

8/10 Good

James

Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 26, 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Excellent

PATTI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Sophia CSR on Nov 19, 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Good

Marilyn

Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 31, 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Excellent

PATTI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Sophia CSR on Oct 27, 2023
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 Good

Michael, Greensboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and common area. The property is being renovated and looks like it's mostly done. The breakfast is not what you'd expect for this level of hotel.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 27, 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet. I wish they had eggs and sausage.
Stayed 3 nights in Oct 2023
Response from Sophia CSR on Oct 20, 2023
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 Poor

Betty, Jacksonville

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was not welcoming (not that big of a deal) and appeared annoyed when we asked for an extra blanket (I didn’t appreciate that). The room was not clean. Damp dirty towels had been thrown in the closet and not removed by housekeeping. Candy on floor behind night stand (we were trying to plug in phone, which didn’t work). Visible dirt in corners in bathroom. Breakfast was unappetizing, no napkins available, no staff available. I will say the bed was comfortable. We stayed somewhere else next night and had a good experience there.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 20, 2023
Hello,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

10/10 Excellent

Janet

Traveled with partner
Clean and very comfortable beds!
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 16, 2023
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.