โNick and Julie were very welcoming with lots of advice on where to eat and see. Would definately return. Very convenient location with easy walking access to town square and pubs. โ
โThe staff at this hotel were friendly and professional, but also went out of their way with customer service. The outdoor spa area was gorgeous, peaceful and such a special treat. I would definitely book again. โ
โGood communication for check in, easy and faster
Secure location, the room was big and clean, everything ok with small exceptions, just half or role of toilet paper and left side bed lamp missing switch
Easy check out, thanks for everything โ
โWe enjoyed our stay in this lovely apartment. Ideally located for our Alton Towers trip. Lots of nice restaurants in Leek too.
Apartment was very comfortable, beds comfy too with crisp white linen and towels.
Good instructions for entry. Some more information about bins etc would have been good. WiFi was a bit iffy at times but didnโt hugely impact on us. Connection instructions werenโt correct but we worked it out eventually.
Would consider staying again when next visiting Alton Towers. โ
โThe most beautiful room. Can't believe how cheap it was for such a gorgeous hotel. Also the bar is so festive make sure you treat yourself to a drink or two ! โ
โComfortable room though it took a little while to find a plug socket to use...
Check-in was seamless, friendly staff.
Good breakfast if somewhat limited (no fried egg for example).
Easy to find from the M6.โ
โWe were travelling to an event and wanted somewhere rural to stay. Unfortunately we had to leave before breakfast so canโt comment on the food, however Jo left cereal for us which was very kind. โ
