โEin auรergewรถhnlicher Aufenthalt dank eines groรartigen Teams
Von der ersten Begrรผรung bis zum Abschied war unser Aufenthalt geprรคgt von einem bemerkenswert empathischen und zugleich angenehm unaufdringlichen Service. Das gesamte Personal โ vom Concierge รผber das Housekeeping bis hin zum Barchef โ hat mit einer Professionalitรคt รผberzeugt, die nicht distanziert wirkt, sondern durch Herzlichkeit und echte Aufmerksamkeit besticht.
Man spรผrt sofort: Hier arbeiten Menschen mit Leidenschaft und...
โNot far from Airport. Only 30~35 Euro by Taxi.
And also it is near to Hamburg Messe.
Room was very clean and breakfast was really nice.
However, this hotel doesn't provide a free bottle of water, so guests should prepare a bottle of water before going to room.
I can give 9/10.
The room was clean and very near the railway station. Aโ
โThe hotel was luxury, classic, clean, and the foods were great too.
The employees of this hotel were friendly.
And the hotel locates in appropriate area to go to travel.
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โMy stay at this hotel was ruined by the behavior of a female staff member at the front desk on the last day. She claimed that I hadnโt paid for my breakfast, but I had indeed paid in cash on that day. I asked her to verify this, but she kept questioning me about who I paid. When I told her that I paid a male staff member, she insisted that no man had ever worked there and asked me to describe him, making me feel like a suspect. I reiterated that I had paid and asked her to check. She made a...