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Hotel Kristall

4.0 star property
Escape into nature’s splendor where outdoor adventures meet relaxing ambiance.

Choose dates to view prices

Nestled in the mountains, Hotel Kristall is an upscale retreat that combines adventure and relaxation. Enjoy a massage at Sauna, the on-site spa, or challenge yourself with hiking/biking and archery; unwind on the terrace or explore the playground and arcade/game room. With a bar nearby to cap off your evening, this hotel offers endless ways to make memories.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
The current price is ₩296,685
₩337,570 total
includes taxes & fees
May 24 - May 25
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Policies

Check-in

Check-in start time: 8 AM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.20 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Pet fee: EUR 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Kristall pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 25 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Kristall?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Kristall on May 24, 2026 start from ₩296,685, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Kristall?

Check-in start time: 8 AM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kristall?

Check-out is at 10:30 AM.

Does Hotel Kristall provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Kristall located?

Situated in the mountains, this spa hotel is within a 10-minute walk of Grossarltal Ski Resort, Hochbrand Ski Lift, and Hochbrandbahn. Panorama Cable Car and Panoramabahn Großarltal 1 are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.2

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 41 out of 45 reviews
Rating 8 - Good. 3 out of 45 reviews
Rating 6 - Okay. 0 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

Reviews

Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and cozy hotel

3 nice skiing days with 2 calm nights in the hotel. Great sauna area.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and a great hotel

Is was a wonderful and worm hotel, the staff was very friendly and the food was great.
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, amenities, property conditions & facilities
Schone, ruime kamer. Lekker uitgebreid dineren met elke dag een ander thema buffet. Super aardige bediening, en natuurlijk ideaal gelegen ten opzichte van pistes en liften.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lenka

Liked: Cleanliness, amenities, property conditions & facilities
Alles super Essen sehr lecker Beste Hotel für die Kinder
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wie immer war es wieder perfekt
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk vistelse!

Mycket bra och prisvärt boende (superior dubbelrum) med mycket trevlig och hjälpsam personal. Allt var utomordentligt bra - stort bekvämt rum med bra förvaringsutrymmen för både kläder och toalettartiklar, balkong, litet kylskåp på rummet, trevligt spa med olika bastumöjligheter på hotellet. Särskilt den fina och varierande frukosten kan lyftas fram. Vidare kan nyttjandet av halvpension rekommenderas - väl tilltagen middag med goda valmöjligheter som gjorde detta mycket prisvärt. Hotellet är placerat strax utanför Grossarl, ca 10 min promenad från en stormarknad (Billa) och ca 15 min till utomhhusbad med en rutschbana och ett litet hopptorn. Inom 10 min promenad finns även två linbanor som tar dig upp till närliggande bergstoppar.
Stayed 10 nights in Jul 2024
Verified

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt, toller Service und Personal. Sehr gutes Frühstück.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein super schöner Urlaub! Lediglich an Silvester war es etwas fad (keine Party, kein Tanz, kein Programm). Super nettes Personal!!!!
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfach nur toll!

Ein wunderbares Hotel mit tollem Ausblick.Das Zimmer was wir hatten war absolut Klasse, groß ,gemütlich eingerichtet ,sauber und ein großer Balkon mit Aussict auf die Berge.Das Frühstück kann man in der oberen Kategorie einordnen,sehr gute Qualität und es fehlt nix., selbst der Sekt ist, verfügbar/ kalt gestellt.Das Personal nett und hilfsbereit. Wir kommen wieder!
Stayed 1 night in May 2022
Verified

10/10 Excellent

Romana

Liked: Cleanliness, staff & service
Zimmer war sehr groß und sauber, Personal sehr nett und hilfsbereit, das Essen war top.
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Zimmer, sehr gute Verpflegung, sehr nettes und aufmerksames Personal
Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wanderurlaub

War alles sehr zufriedenstellend
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig og god service.God frokost med reservert bord. Hotellet har en fantastisk beliggenhet.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

natasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was super nice, great hosts, great breakfast and very good dinner
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, ruhig gelegenes Hotel nur weniger Meter von der Piste entfernt. Qualitiv hochwertiges Essen. Personal sehr zuvorkommend und überaus hilfsbereit.
Stayed 5 nights in Jan 2019
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel in montagna

Hotel con ottimo livello di servizi in generale, bell'area wellness, ottima colazione e cena, camere molto curate e pulite. Gestione familiare molto efficiente. Ottima la localizzazione e il rapporto qualità/prezzo. Altamente consigliato
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charmant hotel en niet te groot

Hotel gunstig gelegen. Niet te groot. Kamers mooi en ruim. Voltallig personeel zeer vriendelijk. Goed en gevarieerd ontbijtbuffet. Avondmenu (verschillende gangen) zeer verzorgd en lekker !
Stayed 14 nights in Aug 2018
Verified

8/10 Good

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

neu renoviert, sehr geschmackvoll

Service wird ganz groß geschrieben! Auch das Essen war sehr gut und abwechslungsreich
Stayed 7 nights in Sep 2018
Verified

4/10 Poor

Silja

Liked: Cleanliness

Alt for dyrt!

Roligt sted, rent. Restauranten har ikke åben om mandagen. Alt for dyr pris!!!
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbarer Aufenthalt

Wir hatten nur Zeit für einen Kurzurlaub, es war also eine Freude, dass alles ausgezeichnet da war. Personal sehr zuvorkommend, Qualität und Einrichtung 1-A, Essen auch super (sogar fast zu viel), kann nur empfehlen
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in the Alps

This was our favorite place to stay in Austria. So much hospitality, with delicious dinner and an amazing breakfast spread included! Wow, and all of this is without even including the 360 degree majestic views of the Alps. We plan to return for at least a week!
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winterurlaub

Das Hotel befindet sich an der Skipiste, diese ist zu Fuß nach 7 Minuten zu erreichen. Ideal zum Skifahren. Das gesamte Personal ist sehr freundlich, zuvorkommend und höflich. Frühstück und Abendessen lassen keine Wünsche offen. Es war sehr abwechslungsreich und geschmacklich auch sehr gut.Der Wellnessbereich ist ganz toll angelegt und lädt zum entspannen ein. Die Zimmer sind modern eingerichtet,sehr sauber und mit allem ausgestattet was man sich nur wünschen kann.
Stayed 7 nights in Feb 2018
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

kleines, schönes Hotel

sehr schönes, familiäres Hotel. Das Personal war sehr freundlich und hilfsbereit
Stayed 7 nights in Oct 2017
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gut geeignet für Familien

Sehr freundliches Personal, sehr guter Service, sehr kinderfreundlich (Spielraum & Streichelzoo), gutes Essen
Stayed 4 nights in Oct 2017
Verified

10/10 Excellent

Romoca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with very nice Staf. The relax departement was very nice. Good food (I'm afraid...;)) we really enjoyed our stay at Kristall and we have no doubts, what so ever, to go back again. Acctually planning for it but this time with my husband.
Stayed 4 nights in Sep 2017