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"Couches in the room needs deep cleaned had stains other then that everything was great"

"Clean room and accommodation from staff was constantly given , however we came and apparently there was a convention or tournament and the one amenity that was warm enough to get in was constantly full of teenagers. Though they were guests too the fact that it was chilly everyday besides one day out of our 4 we should have been able to get in the hot tub without being overly crowded . I think I counted 30 teens in the hot tub on multiple occasions . They should maybe implement an age range at certain times for guests in the hot tub . Of course the children weren’t considerate even after the front desk and security tried to get them to at least take a break and let others get in. I also didn’t like the fact that I paid for the breakfast each day but didn’t like what they had available and wanted to get a refund for the remaining days and was told no . Also there were several children running up and down the hallways on our floor either early in the morning or late at night ."

" No TV service available, air conditioner was on full speed 60 degree room and the door rattled from it , turned it down and then did not work. Walls thin we could hear people yelling and swearing outside. Stayed before flying out in the morning did not get much sleep. "

"It is a noisy location with muted music well into the night, but that is due to the location itself. Room was large, clean and staff was friendly. Elevators did stop working once but seemed to be quickly fixed. Water station doesn't offer just plain water - so we didn't use it. Was just okay - we didn't have the problems some others have reported. "

"Yes"

"Very nice hotel - pleasant staff"

"Beautiful Place Bella was great"

"Advertised as restaurant and lounge but neither was open! Didn't want to accommodate me to another floor! Was put on 5 th Floor "

"Staff was exceptional."