Dear Mr/ Mrs, Warm greetings from Huyndai Song Gia Resort We are delighted to see that our team has made you feel warmly welcomed throughout your stay and you have found our hotel to be well kept and maintained. We appreciate your comments on how we may improve for the future and we will certainly look at this in greater detail. Thank you for choosing to stay with us whilst in Hai Phong and we look forward for see you soon in the near future.