Hakataza Theatre Tours

We had a very satisfying and excellent experience during our 8-night stay at INNEST HAKATA. In fact, we felt at home. The room (we booked a superior triple room for 2 adults and 2 kids) was spacious and very clean, with a balcony. It had a functional kitchen, with all required utensils and tableware, a two-stove induction cooktop, a microwave oven, and a refrigerator. There was a washing machine and hair dryer in the bathroom, which was separate from the toilet. What we like the most is the convenient location, just a few minutes' (~5 mins) walk from Hakata Canal City and Kushida Shrine Station and ~10-12 min walk from Hakata Station, also with many restaurants and convenience stores nearby. Though the facility is unmaned but, the check-in and check-out process was very smooth as per the instructions shared with us. There was a Tablet in the room with all the details of emergency contacts and wifi credentials. Overall, an excellent experience and a place we would be happy to stay at again. Highly recommended!

Customer service very poor. Not friendly and not helpful. And sent me a very unpolite email.