โWhen it comes to customer service, WOW! They really make sure their guests are taken care of. I originally had a two night stay booked but got held up in Lublin. A Polish friend of mine contacted the hotel, spoke with someone and they kindly said no problem, just to let them know when I would be arriving. On my day of check in, I contacted Wojtek to let him know my train had mechanical issues and I was running late. He said no problem. Then once I did get to Warsaw there was an accident near...
โHi Ms. Laura
First of all, I'm really satisfied with your kindness & good apartment.
Good position & condition of apartment, Good treat of manager...
Everything is perfect.
I will use this apartment again when I visit this city.
See you again.... *^^* โ
โAll good, very nice hotel, quiet and clean. The facilities are outstanding, and the breakfast was great.
The only thing I would have changed, is the possibility to have lighter duvet or just bed sheets, as the night got pretty warm even with the aircon at minimum temp. โ
โA nice boutique hotel .. design, furniture and products provided were excellent. Very nicely located, walking distance to old town , and to Nowy Swiat street. across from Copernicus statue. Few steps from the subway .
Breakfast was excellent. Many choices of top quality food โ
"I'm really satisfied. I've been arrived earlier than planned, but they gave me a key with so nice smile. The Gym inside the hotel was good, especially the breakfast was so great"
