โThe hosts were fantastic!Possibly the best We ve experienced in our many travels.Daniel Holly and Ky went out of their way to help us with our many inquiries re:attractions,transportation,restaurants.The breakfast were gourmet and individualized to our dietary restrictions.The residence was well appointed and totally charming,they have done a fantastic job with this stunning Victorian home!When we return to Buffalo we will stay here again!โ
โI arrived at 6 p.m. and was told to wait as the room was not ready. The staff had no manners. When I asked why, they told me there was a problem with the drying of the bedsheets. I waited for half an hour, but they kept saying sorry without expression. When I went up to the room, the bedsheets were wrinkled and unpleasant, and the bathtub was clogged and the water did not flush. This is the worst hotel you should not visit.โ
โI stayed for 2 days. They told me that if i stay the same room for two night, it was the hotel's policy, to not clean room, to not change bed sheets, only to change towels and trash. However, when I returned to the room the next day, the towels had not been changed and the trash bin had not been emptied. I went to get the towels and I changed the trash can too.โ
โVery clean. Comfy bed and pillows. Large room with large bathroom. Loads of electric outlets. Terrific location - walk to a wide variety of independent shops and restaurants. Lovely and safe area to walk about. Well equipped gym and clean pool. Could use bigger towels for the pool. Well stocked breakfast and warm cookies at night! What more could you ask for?โ
"I arrived at 6 p.m. and was told to wait as the room was not ready. The staff had no manners. When I asked why, they told me there was a problem with the drying of the bedsheets. I waited for half an hour, but they kept saying sorry without expression. When I went up to the room, the bedsheets were wrinkled and unpleasant, and the bathtub was clogged and the water did not flush. This is the worst hotel you should not visit."