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NH Collection Hamburg City

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Luxury
4.5 star property
9.2

Wonderful

Sanctuary in St. Pauli

A rooftop terrace offers panoramic views of Hamburg's vibrant cityscape in a serene atmosphere. After exploring nearby attractions like Reeperbahn and Miniatur Wunderland, visitors can retreat to the full-service spa. Mornings begin with a lavish breakfast buffet featuring freshly prepared dishes.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩195,672
₩209,369 total
includes taxes & fees
Jun 14 - Jun 15

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 to 23 per person
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is NH Collection Hamburg City pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Hamburg City?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at NH Collection Hamburg City on Jun 14, 2026 start from ₩195,672, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 21 per day.

What time is check-in at NH Collection Hamburg City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at NH Collection Hamburg City?

Check-out is at noon. Late check-out is available for EUR 20 (subject to availability).

Where is NH Collection Hamburg City located?

Located in Hamburg-Mitte, this luxury hotel is within a 15-minute walk of Hamburger Dom and Reeperbahn. Miniatur Wunderland is 1.4 mi (2.3 km) away. Messehallen U-Bahn and Feldstrasse U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 645 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay in Hamburg. Close to everything, incredibly friendly and helpful staff, clean and spacious rooms, nice sauna!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James Frank

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was conveniently located between the U3 and U2 U-Bahn lines, the room was very clean, and the staff very efficient. By declining house keeping, a voucher is left to claim a drink at the bar, which was very useful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mechelle

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. All the Staff were great but especially Scarlett, room was amazing and an early check in was very welcoming. Would definitely stay here again
View from our suite
Hotel in distance
Beautiful suite
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
This was a nice hotel located conveniently with parking. It is right across the street from a fun fair (amusement park/carnival) that was aglow. The room was clean and comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and amenities. Very clean. Staff very friendly and helpful. Great location. Fantastic stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was really comfy and the staff were super helpful and friendly.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Pia

Liked: Cleanliness, property conditions & facilities
Staff was nice. Good breakfast. Room was nice and clean. Serving free drink from the bar in return of choosing green/no room cleaning during the stay was lovely idea.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very spacious rooms. Excellent hotel for a quick Hamburg visit.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Clean rooms, very friendly and helpful staff. My only complaint is that the rooms looked larger online (including a sofa and a larger bathroom). The superior room was a bit tight for 2 people for 5 nights. Otherwise, it was an excellent option in Hamburg.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing very large suite, very comfortable Very helpful and friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Clean pleasant room and nice to be ungraded to a suite
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
A hidden gem which is centrally located for shopping, sightseeing etc.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, remarkable breakfast, nice amenities
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location from which to explore the city. Close to the underground and being right opposite the winter fair when we stayed was an added bonus.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, spacious, great central location. But the best part of this hotel was the staff, very friendly, helpful and pleasant, and it was genuine. Very happy with our stay here.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Hungyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. Nice room.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Great sraff. very lind. Great eoom. Close to the park
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Chuqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite design is very stylish and new. It's comfortable to stay in and the service staff are polite. Moreover, the breakfast is rich. It only takes few minutes to walk to the subway station. There is some good restaurant right next to the hotel, which is very convenient.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is near a street of diverse food options!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff! Breakfast was great as well. Famous places are near and walkable. Street is safe.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Izak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Big room nearby U and bus station
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Xincan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel inside is nice and staffs are friendly. Parking on site is safe and cost 20 euro per day. The
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The USP for this hotel is the room space, it is like an apartment inside with well maintained stylish furnishings. The room has great amenities and is good value for money. I make a point of staying here whenever I visit Hamburg, its that good.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Staff excellent and friendly. Nothing was a problem. Breakfast timings were brilliant, never felt rushed. Food options at breakfast were good. Perfect place for both business and pleasure
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Gabor

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, comfy bed, well-equipped bathroom room temperature rather cold, air ventilation in the room pretty loud
Stayed 3 nights in Dec 2024