Verified review
4/10 Poor
Leyla
Nov 13, 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022
Novum Hotel Ambassador
Property class: 3
Choose dates to view prices
Photo gallery for Novum Hotel Ambassador
You can look forward to a free breakfast buffet, laundry facilities, and a gym at Novum Hotel Ambassador. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Pool
- Pet friendly
- Free WiFi
- Restaurant
- Gym
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
Economy Room
- 12 sq m
- 1 bedroom
- Sleeps 1
- 1 Twin Bed
Standard Double Room
8.08.0 out of 10
Very good
5 reviews
(5 reviews)
- 22 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Twin Room
- 22 sq m
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Family Room
8.08.0 out of 10
Very good
4 reviews
(4 reviews)
- 34 sq m
- 1 bedroom
- Sleeps 4
- 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed
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About the neighborhood
Located in Hamburg-Mitte, a neighborhood in Hamburg, Novum Hotel Ambassador is near the airport and near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travelers looking to shop may want to visit Reeperbahn. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Hamburg travel guide
Heidenkampsweg, 34, Hamburg, HAM, 20097
What's nearby
Moenckebergstrasse19 min walk - 1.7 km
Alster Lakes20 min walk - 1.7 km
Hamburg City Hall7 min drive - 3.0 km- Hamburg Wholesale Market18 min walk - 1.5 km
- Mehr!-Theater am Großmarkt19 min walk - 1.7 km
Getting around
- Berliner Tor Station5 min walk
- Hamburg Central Station19 min walk
- Hamburg Airport (HAM)35 min drive
Restaurants
- Maya Kaffeerösterei10 min walk
- Fräulein Fritz11 min walk
- Neshan restaurant6 min walk
- Döner-time6 min walk
- Papa Johns Pizza8 min walk
About this property
Novum Hotel Ambassador
- Hotel near Miniatur Wunderland
- Consider a stay at Novum Hotel Ambassador and take advantage of a free breakfast buffet, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
- You'll also enjoy the following perks during your stay:
- An outdoor pool
- Self parking (surcharge), a front-desk safe, and luggage storage
- A 24-hour front desk, tour/ticket assistance, and an elevator
- Multilingual staff
- Room features
- All 119 rooms have amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
- Other conveniences in all rooms include:
- Bathrooms with tubs or showers and hair dryers
- Flat-screen TVs with cable channels
- Daily housekeeping and desks
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Frequently asked questions
Does Novum Hotel Ambassador have a pool?
Yes, this property has an outdoor pool.
Is Novum Hotel Ambassador pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking is available for EUR 12 per day.
What time is check-in at Novum Hotel Ambassador?
Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 15 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Novum Hotel Ambassador?
Check-out is at noon. Late check-out is available for EUR 15 (subject to availability).
Where is Novum Hotel Ambassador located?
Located in Hamburg-Mitte, this hotel is within 1 mi (2 km) of Marienkrankenhaus, St. Mary's Cathedral, and Hamburg Wholesale Market. Mehr!-Theater am Großmarkt and Markthalle Hamburg are also within 1 mi (2 km). Berliner Tor Station is 5 minutes by foot and Hammerbrook S-Bahn is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Novum Hotel Ambassador Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
6.8
Location
8.6
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 103 out of 457 reviews
10 - Excellent
103
Rating 8 - Good. 238 out of 457 reviews
8 - Good
238
Rating 6 - Okay. 95 out of 457 reviews
6 - Okay
95
Rating 4 - Poor. 15 out of 457 reviews
4 - Poor
15
Rating 2 - Terrible. 6 out of 457 reviews
2 - Terrible
6
Reviews
Verified review
8/10 Good
Sofia
Nov 12, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra prisvärt hotell som passar när du har bil
Stayed 2 nights in Oct 2022
Verified review
6/10 Okay
Anja
Nov 4, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Einrichtung total abgewohnt, begrenztes Frühstücksangebot, außerhalb des Hotels grausame Gegend, Sauberkeit und Freundlichkeit gut, Bad uralt
Verified review
8/10 Good
Saverio Lo
Oct 24, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Stanza silenziosa
Stayed 5 nights in Oct 2022
Verified review
8/10 Good
Florian
Sep 21, 2022
Liked: Staff & service
Baustelle vor dem Fenster, Beginn von Bauarbeiten um kurz vor 7 Uhr.
Schimmel in der Dusche, sowie Haare im Waschbecken - ansonsten sauber
Stayed 1 night in Sep 2022
Verified review
4/10 Poor
Götz
Sep 5, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
sehr schlechte Abwickung im Bereich Buchungsbestätigung bis Zimmerübergabe/ Beschwerdemanagement. Unseriöse Vermittlung von Zimmereigenschaften, die mit BUchungsbestätigung überhapt nicht mit Realität übereinzubringen ist. Auch Beschwerdemanagement ist miserabel bis hin zu nicht vorhandenen Kompensationsbereitschaft, zu kleines Zimmer und keine Poolnutzung.
Das motiviert nicht zu einer weiteren Buchung mit diesen Systembedigungen - es gibt halt auch Alternativen für den Preis.
MfG G. Richter-Sandvoß
Stayed 2 nights in Sep 2022
Verified review
8/10 Good
Arne
Sep 2, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An dem Zimmer gibt es wenig auszusetzen. Das WC und die Dusche waren sauber, das Bett gemütlich und man hat sogar einen Mini-Kühlschrank im Schreibtisch! Einzig die fehlende Steckdose am Bett ist mir aufgefallen. Es gibt eine am Schreibtisch, aber sonst habe ich nichts gefunden. Kann auch nur am Zimmer gelegen haben. Ansonsten war ich zufrieden.
Stayed 1 night in Aug 2022
Verified review
8/10 Good
Bjoern
Aug 29, 2022
Liked: Cleanliness, staff & service
Super Freundlich
Zwar in die Jahre gekommen, aber sauber und fantastisch freundliches Personal. Preis-Leistung absolute Spitzenklasse
Stayed 1 night in Aug 2022
Verified review
6/10 Okay
Jürgen
Aug 14, 2022
Liked: Staff & service, property conditions & facilities
Lage des Hotels ist gut, nur 5 min. von U Bahn entfernt.
Ab 18:00 hatten wir kein warmes Wasser und das mit Kindern ,das geht gar nicht.
Die Lüftung im Bad schnarrte die ganze Nacht .
Stayed 2 nights in Aug 2022
Verified review
8/10 Good
Jens
Aug 12, 2022
Liked: Cleanliness, staff & service
Die Tiefgarage war einwenig zu niedrig, wenn 2,20 m dran steht erwarte ich überall in der Garage 2,20 m und keine Rohre die niedriger hängen, davon abgesehen war sie sehr beengt und kelin, für meinen Transporter recht unbequem.
Die Gebühren von 12 Euro pro Tag, auch etwas hoch, 8 Eurohätten auch gereicht.
Stayed 3 nights in Aug 2022
Verified review
6/10 Okay
Oliver
Aug 12, 2022
Liked: Cleanliness, staff & service
Freundlicher Service. Alte Einrichtung und sehr wackelige Tische im Frühstücksraum. Bett war etwas klein für zwei Personen und Matratze war nicht gut. Im Bad hat es stockig gemüffelt. Sonst O.k.
Stayed 1 night in Aug 2022
Verified review
8/10 Good
Maja
Aug 7, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Großes Familienzimmer, gutes Preis-Leistungs-Verhältnis.
Stayed 1 night in Aug 2022
Verified review
4/10 Poor
Hannah
Aug 3, 2022
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fotona stämmer ej
Väldigt omodernt och skitigt. Varmvattnet tog 5-10 minuter och det var slitet. Inget vatten eller broschyr. Bäddsoffan var rent ut sagt äcklig. Restaurang finns inte. Krånglig parkering. Frukosten var rätt trevlig.
Stayed 1 night in Jul 2022
Verified review
10/10 Excellent
Marco
Jul 25, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 2 nights in Jul 2022
Verified review
8/10 Good
Ditte Timm
Jul 19, 2022
Liked: Cleanliness, staff & service, room comfort
Udmærket til prisen
Hjælpsomme folk i receptionen, der er gode til engelsk og hjalp os med forslag til et åbent restaurant område (vi kom søndag aften).
Der 1,5- 2 km til shoppinggaden og rådhuset. Fin gåtur.
Morgenmaden udmærket til prisen, men kaffen en kedelig filter type, der smagte besk (fra termokander)
Parkering til 12 euro i kælderen under hotellet. Dejlig tæt på.
Værelserne også fine, rummelige og rene. Gode madrasser dog med tunge vattæppe dyner. Der er en blæser på værelset, så man ikke behøver at have vinduet åbent (det er ud til en stor trafikeret vej).
Stayed 1 night in Jul 2022
Verified review
8/10 Good
Bekir
Jul 18, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Online wird nicht darauf angewiesen das der Schwimmbad zu ist.Mann hätte sonst paar runden gedreht.
Stayed 1 night in Jul 2022
Verified review
8/10 Good
jan ole
Jul 9, 2022
Liked: Cleanliness, staff & service, room comfort
Greit hotell.
Helt greit hotell, men området ( Hamburg smitte) er preget av renovering. Noen minutter å gå til nærmeste U-barne (Berliner Tor).
Også grei frokost. Innsjekking og utsjekking gikk flott. Hyggelig betjening.
Greit rom for en natt eller to.
Meget trafikkert vei ved hotellet.
Stayed 1 night in Jul 2022
Verified review
8/10 Good
Willem
Jun 27, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 2 nights in Jun 2022
Verified review
8/10 Good
Björn
Jun 16, 2022
Liked: Cleanliness, staff & service
soweit ganz OK
Die Zimmer sind sehr klein. Das Hotel ist etwas in die Jahre gekommen. Aber kann man trotzdem machen.
Stayed 1 night in Jun 2022
Verified review
8/10 Good
Claude
Jun 13, 2022
Liked: Cleanliness, property conditions & facilities, room comfort
Mieux c'est mal
Notre séjour correspond à notre attente. Merci au service du petit-déjeuner. La classe.
Stayed 3 nights in Jun 2022
Verified review
10/10 Excellent
Cesar Alfonso
Jun 3, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien
Stayed 3 nights in May 2022
Verified review
8/10 Good
Johnny
May 30, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for one night
Stayed one night, bed was uncomfortable. Nice bathroome and nice big room with sofas. The hotel staff was wery friendly. Location is very central and its easy to walk to nearest U/S-bahn - Berlin Tor, and to get around in Hamburg.
Stayed 1 night in May 2022
Verified review
8/10 Good
Anne-Sofie
May 15, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Ganske udemærket
Fint ophold. Hotellet er old school 90’er look, men ganske udemærket. Lidt hård seng! Dejlig morgenbuffet med i prisen og alt i alt et udemærket sted som jeg sagtens kunne finde på at komme tilbage til.
Stayed 1 night in May 2022
Verified review
6/10 Okay
Verified traveler
May 3, 2022
Liked: Staff & service
Enkelt och trevligt rum. Bra säng. God frukost.
Stayed 1 night in Apr 2022
Verified review
10/10 Excellent
Joachim
Apr 21, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sauber und groß genug. Das Frühstücksbuffet war reichhaltig und sehr lecker. Das Personal war sehr freundlich. Verkehrsanbindung zur Innenstadt war sehr gut, da die Haltestelle Berliner Tor in der Nähe ist.
Stayed 7 nights in Apr 2022