10/10 Excellent
Roger Thomas
Oct 10, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roger Thomas
Stayed 3 nights in Oct 2025
TORTUE HAMBURG
Hamburg's charm unfolds at this city center retreat where world-class dining, drinks, and exceptional service create a sophisticated urban experience
Choose dates to view prices
Photo gallery for TORTUE HAMBURG
TORTUE HAMBURG, in Hamburg City Center, is steps from City Hall and Miniatur Wunderland. Relax on the terrace, enjoy French cuisine at three restaurants, or try creative cocktails at five bars throughout the property.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Pet friendly
- Free WiFi
- Air conditioning
- Parking available
The current price is ₩354,392
₩354,392
₩395,746 total
includes taxes & fees
Mar 23 - Mar 24
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Double Room Petite
Double Room Petite
9.29.2 out of 10
Wonderful
16 reviews
(16 reviews)
Highlights
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
Bathrobes
- 25 sq m
- Sleeps 2
- 1 King Bed
View all photos for Double Room Classique
Double Room Classique
9.89.8 out of 10
Exceptional
26 reviews
(26 reviews)
Highlights
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
Bathrobes
- 30 sq m
- Sleeps 2
- 1 King Bed
View all photos for Double Room Grande
Double Room Grande
9.69.6 out of 10
Exceptional
14 reviews
(14 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
- 35 sq m
- Sleeps 3
- 1 King Bed
View all photos for Petite Suite
Petite Suite
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
- 45 sq m
- Sleeps 3
- 1 King Bed
View all photos for Apartment
Apartment
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
- 60 sq m
- Sleeps 3
- 1 King Bed
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About the neighborhood
Located in Hamburg City Center, a neighborhood in Hamburg, TORTUE HAMBURG is in a shopping district. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Visit our Hamburg travel guide
Stadthausbrücke 10, Hamburg, 20355
What's nearby
Jungfernstieg5 min walk - 0.4 km
Hamburg City Hall6 min walk - 0.5 km
St. Michaelis Church8 min walk - 0.7 km
Miniatur Wunderland13 min walk - 1.1 km- Neuer Wall1 min walk - 0.2 km
Getting around
- Stadthausbrücke S-Bahn2 min walk
- Michaeliskirche Hamburg Station10 min walk
- Hamburg Airport (HAM)32 min drive
Restaurants
- Ruby Lotti Hotel & Bar1 min walk
- Kimchi Guys2 min walk
- Edmondo6 min walk
- Peter Pane2 min walk
- Goa Zone2 min walk
About this property
TORTUE HAMBURG
Boutique hotel near Miniatur Wunderland
Close to Elbe Philharmonic Hall and St. Pauli Piers, TORTUE HAMBURG provides a terrace, dry cleaning/laundry services, and 5 bars. Be sure to enjoy French cuisine at one of the 3 on-site restaurants. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
- Full breakfast (surcharge), valet parking (surcharge), and access to a nearby health club
- A 24-hour front desk, smoke-free premises, and concierge services
- A banquet hall, meeting rooms, and newspapers in the lobby
- Guest reviews say great things about the helpful staff
Room features
All 128 rooms include comforts such as premium bedding and air conditioning, as well as perks like free stocked minibars and bathrobes.
Other amenities include:
- Hypo-allergenic bedding and down comforters
- Bathrooms with showers and free toiletries
- 55-inch flat-screen TVs with cable channels
- Electric kettles, daily housekeeping, and desks
Awards and affiliations
Eco-Certified Property
This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (EUR 45 per day)
Food and drink
- Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; EUR 59 for adults and EUR 19 for children
- 3 restaurants
- 5 bars/lounges
- Snack bar/deli
Restaurants on site
- bar noir
- brasserie
- chez l'ami
- jardin TORTUE
- JIN-GUI
Family friendly
- Laundry facilities
- Snack bar/deli
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Newspapers in lobby
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Tour and ticket assistance
Business services
- Meeting rooms
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
More
- 1 building
- 5 floors
- Banquet hall
- Built in 2018
- Smoking not allowed
Room amenities
Bedroom
- Down comforter
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 55-inch flat-screen TV with cable channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Free stocked minibar
- Limited room service
More
- Air conditioning
- Desk
- Free local calls
- Safe
Policies
Check-in
Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 4.80 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately EUR 59 for adults and EUR 19 for children
- Valet parking fee: EUR 45 per day
- Pet fee: EUR 30 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property is also known as
Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg
Frequently asked questions
Is TORTUE HAMBURG pet-friendly?
Yes, TORTUE HAMBURG allows dogs (limit 1 total). There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at TORTUE HAMBURG?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at TORTUE HAMBURG on Mar 23, 2026 start from ₩354,392, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is available for EUR 45 per day.
What time is check-in at TORTUE HAMBURG?
Check-in begins at 4:00 PM. Late check-in is available during limited hours.
What time is check-out at TORTUE HAMBURG?
Check-out is at noon.
Where is TORTUE HAMBURG located?
Located in Hamburg City Center, this boutique hotel is within a 15-minute walk of Neuer Wall and Miniatur Wunderland. St. Pauli Piers and Reeperbahn are also within 1 mi (2 km). Stadthausbrücke S-Bahn and Rodingsmarkt U-Bahn are within a 5-minute walk.
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Reviews
TORTUE HAMBURG Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Location
9.4
Staff & service
9.8
Property conditions & facilities
Rating 10 - Excellent. 462 out of 572 reviews
10 - Excellent
462
Rating 8 - Good. 83 out of 572 reviews
8 - Good
83
Rating 6 - Okay. 14 out of 572 reviews
6 - Okay
14
Rating 4 - Poor. 4 out of 572 reviews
4 - Poor
4
Rating 2 - Terrible. 9 out of 572 reviews
2 - Terrible
9
Reviews
10/10 Excellent
Richard
Apr 14, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel, perfect location. Breakfast super great !!
Richard
Stayed 1 night in Apr 2025
10/10 Excellent
Pernille
Jun 2, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service all around - happy to come back to Tortue in Hamburg
Pernille
Stayed 1 night in May 2025
10/10 Excellent
Stacey
Apr 13, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel- lovely rooms decorated with sophistication and high ceilings. Service was impeccable also in the Brasserie and Petit Tortue restaurants. Well situated for shopping and seeing the city.
Stacey
Stayed 2 nights in Apr 2025
10/10 Excellent
Maria
Oct 28, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a wonderful hotel with the best staf
Everyone in the staff was always super kind and very serviceminded.
Maria
Stayed 3 nights in Oct 2024
10/10 Excellent
Stig Birk
Apr 10, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for my business purpose.
I know it sounds strange, but: It is the best shower in any of the many hotels I visit every year
Stig Birk
Stayed 1 night in Feb 2025
10/10 Excellent
Linda
Apr 28, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
Linda
Stayed 1 night in Apr 2024
10/10 Excellent
Anthony
Jul 27, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure luxury!
How do you explain how pure luxury feels. That is how the hotel was from start to finish. Everything smooth from check in to check out.
The staff were so polite and welcoming, always a hello or goodbye! What an experience. I have a hotel for life in Hamburg now.
Anthony
Stayed 1 night in Jul 2025
10/10 Excellent
Diann
Dec 9, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The staff went over and above helping us figure out rental car replacement issues - they were great!
Diann
Stayed 2 nights in Dec 2024
8/10 Good
Louise
Oct 29, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
Louise
Stayed 2 nights in Oct 2024
10/10 Excellent
Vicki
Dec 30, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cozy, yet quite cool. Lots of dining and bar options. Area around is convenient for waking and shopping. The room we had was great. Super high ceiling, very modern and comfy. Comfortable bedding. I’d stay here again.
Vicki
Stayed 3 nights in Dec 2024
8/10 Good
Fraser
Nov 19, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely with very high ceilings giving feeling of space. Hotel is very close to shopping area though the area is a bit devoid of atmosphere early morning, evening and night.
Food and beverage is very expensive in the hotel and I do draw a line at 30 Euros for breakfast.
Fraser
Stayed 2 nights in Nov 2023
6/10 Okay
JOSE H L
Aug 2, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hotel for 4 nights. On the first night the fire alarm went off at midnight. We stayed 20 minutes downstairs. The next day when we asked what happened they explained it was a false alarm and no apology was given to us.
Great quality breakfast but extremely slow. It's served à la carte, so you have to wait forever for them to bring you what you ordered.
Comfortable, clean rooms and attentive staff.
JOSE H L
Stayed 4 nights in Jul 2023
10/10 Excellent
OLIVER
Oct 3, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
OLIVER
Stayed 1 night in Oct 2025
10/10 Excellent
Kim
Jun 16, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Kim
Stayed 2 nights in May 2025
8/10 Good
James Richards
Sep 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the valet parking. Hotel is modern and staff were accommodating.
James Richards
Stayed 1 night in Sep 2025
10/10 Excellent
or
Jun 13, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
or
Stayed 5 nights in Jun 2023
10/10 Excellent
Petra
Feb 28, 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel amazing breakfast
Petra
Stayed 2 nights in Feb 2024
10/10 Excellent
Niels
Mar 22, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again - excellent stay. Best hotel in Hamburg.
Niels
Stayed 1 night in Mar 2024
10/10 Excellent
Deborah
Oct 15, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could make room warmer
Deborah
Stayed 1 night in Oct 2025
10/10 Excellent
Ana
Jan 3, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the apartment and found it perfect with many good options and shopping nearby. Will definitely stay again when in Hamburg and highly recommend.
Ana
10/10 Excellent
Oleksandr
Apr 16, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
I like breakfast
Oleksandr
Stayed 2 nights in Apr 2025
10/10 Excellent
Jason
Sep 5, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We will be back!
Jason
Stayed 3 nights in Sep 2024
10/10 Excellent
Martin
Jun 14, 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the center of Hamburg
Nice hotel in the center of Hamburg. Excellent service and beautiful rooms.
Breakfast is really good as well
Martin
Stayed 1 night in Jun 2023
10/10 Excellent
Agathe
Jan 30, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Warm and cosy place ! Amazing staff!
Agathe
Stayed 1 night in Jan 2024