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"The property was undeniably beautiful and spacious, but the pre-arrival process was a disaster. I booked a Global Luxury Suites hotel via hotels.com, only to find it was actually the Skymark building, owned by Churchill. I opted to pay upon arrival, yet my card was charged in full 7-10 days before my stay without any explanation. Attempts to resolve this with hotels.com failed; they couldn't contact the company. A search for "Global Luxury Suites, Reston VA" revealed it didn't exist. I received...

"There are no grocery stores within walking distance of the neighborhood. "

"Great stay fast communication "

"Have never stayed at a property with such nice accessories. Kitchen was well-supplied w/ just about everything, incl tea, coffee & even zip lock bags. Portable heater was great. Beds were very comfortable & towels were especially nice. Wifi connectivity was excellent which allowed me to work remotely. They even supplied night lights & flashlights."

"Great place, friendly and helpful hosts. "

"This is a hard review to write. The outdoor space included with this rental is awesome - gorgeous gardens, refreshing pool, nice tiki bar area. The only downside is that route 340 is VERY close, so there is a lot of highway noise (including loud truck brakes). We nevertheless enjoyed the outdoor amenities. The apartment is a true basement; if you are over 6 feet tall you may hit your head on a couple of door jambs. And you hear quite a bit of walking noise from above. We were also frustrated...