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Hilton Garden Inn Hangzhou West Lake

3.5 star property
Travelers can start their day with a workout at the gym to feel energized, then explore local cuisine through convenient meal delivery service.

Choose dates to view prices

Located in Downtown Hangzhou, the Hilton Garden Inn Hangzhou West Lake combines modern comfort with practicality. Guests can maintain their fitness routine at the gym, savor a meal at the on-site restaurant, and stay connected with complimentary WiFi in every room.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
The current price is ₩93,435
₩108,945 total
includes taxes & fees
Mar 15 - Mar 16

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

Down comforters, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Down duvet
Hair dryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Down comforters, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Down duvet
Hair dryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King room

Superior King room | Living area | Flat-screen TV

Superior King room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Down duvet
Hair dryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Down comforters, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Down duvet
Hair dryer
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Down comforters, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Down duvet
Hair dryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Down comforters, in-room safe, desk, blackout drapes

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Down comforters, in-room safe, desk, blackout drapes

Family Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Down duvet
Hair dryer
Coffee/tea maker
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Located in Downtown Hangzhou neighborhood, Hilton Garden Inn Hangzhou West Lake is connected to a shopping center. Zhejiang Provincial Exhibition Hall and Hangzhou Opera are cultural highlights, and some of the area's attractions include Zhejiang Museum of Natural History and Zhejiang Science and Technology Museum. Westlake Culture Plaza and Xihu Tiandi are also worth visiting. Visit our Hangzhou travel guide
Map
Jingjin Building, 228 Middle Zhonghe Rd, Shangcheng District, Hangzhou, Zhejiang

What's nearby

  • Westlake Culture Plaza
    16 min walk - 1.4 km
  • Zhejiang Museum of Natural History
    17 min walk - 1.5 km
  • Hangzhou Opera
    3 min drive - 1.9 km
  • Wulin Square
    3 min drive - 2.8 km
  • Hangzhou Tower Shopping Mall
    3 min drive - 2.8 km

Getting around

  • Chaowang Road Station
    17 min walk
  • Hangzhou East Railway Station
    18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    38 min drive

Restaurants

  • McDonald's (麦当劳)
    2 min drive
  • 奎元馆
    12 min walk
  • 复兴面王
    3 min drive
  • Starbucks
    17 min walk
  • KFC (肯德基)
    2 min drive

About this property

Hilton Garden Inn Hangzhou West Lake

Hotel remodeled in 2024 and located near West Lake
Hilton Garden Inn Hangzhou West Lake provides amenities like a gym and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), an elevator, and meeting rooms
  • A front-desk safe, local meal delivery service, and a 24-hour front desk
  • Smoke-free premises
Room features
All 96 rooms have comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
More amenities include:
  • Showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 per person
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • Art Deco architecture
  • Renovated entire property - March 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Atour Hotel Pinghai
Atour Pinghai Road West Lake Hangzhou
Atour Pinghai
Hilton Hangzhou West Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel
Atour Hotel Pinghai Road West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel Hangzhou

Frequently asked questions

Is Hilton Garden Inn Hangzhou West Lake pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hilton Garden Inn Hangzhou West Lake?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Hangzhou West Lake on Mar 15, 2026 start from ₩93,435, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Hilton Garden Inn Hangzhou West Lake doesn't offer parking.

What time is check-in at Hilton Garden Inn Hangzhou West Lake?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Hilton Garden Inn Hangzhou West Lake?

Check-out is at noon.

Where is Hilton Garden Inn Hangzhou West Lake located?

Located in Downtown Hangzhou, this hotel is 0.8 mi (1.3 km) from Westlake Culture Plaza and 2.2 mi (3.6 km) from West Lake. Wulinmen Wharf and Zhejiang Museum of Natural History are also within 1 mi (2 km). Chaowang Road Station is 17 minutes by foot and West Lake Cultural Square Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Hangzhou West Lake Reviews

9.8

Exceptional

9.8

Cleanliness

10

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 24 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

Reviews

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite in Hangzhou

Great place in a great area
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Value for money.
Stayed 1 night in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great service, great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities
Great staff , great location
Stayed 4 nights in Nov 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities
Clean room, good staffs, breakfast. Have self served washer and dryer. Convenient location. Good value.
Stayed 3 nights in Oct 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best place in Hangzhou

Best place in Hangzhou
Stayed 2 nights in Oct 2024

10/10 Excellent

Zheyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. It excells when being compared with the counterpart in US. The overall hotel experience is 1 to 2 tiers higher.
Stayed 2 nights in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Nice small hotel in a great area
Stayed 1 night in Dec 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite in Hangzhou

Perfect little hotel with all conveniences needed
Stayed 2 nights in Nov 2024

10/10 Excellent

Zi Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Well cleaned hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite

My favorite place to stay in Hangzhou.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHENG-JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in May 2025

10/10 Excellent

Wun Ci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
長輩很滿意 就是離地鐵有點遠
Stayed 3 nights in Nov 2025

10/10 Excellent

Junya

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗なホテルでゆっくりできました。また出張時に利用したいと思います。
Stayed 1 night in Oct 2025

10/10 Excellent

CHIN MEI

Liked: Cleanliness, staff & service, amenities
安靜、乾淨！早餐食物還可以，但不豐富！唯一可惜 ，師傅的臉很臭，讓人食慾受影響。
Stayed 2 nights in Oct 2025

10/10 Excellent

Siu Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常方便，酒店員工很友善，附近很多商場，又近西湖
Stayed 5 nights in May 2025

10/10 Excellent

SHU HSING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完美的新裝潢入住體驗

服務親切有笑容，解說詳盡。
Stayed 1 night in Mar 2025

10/10 Excellent

SHU HSING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

極佳體驗

櫃檯人員親切熱情有笑容，解說詳明。
Stayed 1 night in Mar 2025

10/10 Excellent

SHU HSING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

杭州舒適之旅

接待櫃檯人員服務熱忱細心有笑容，值得稱讚。房間新裝修、設備新穎、乾淨、舒適。
Stayed 1 night in Mar 2025

10/10 Excellent

Fidencio

Liked: Staff & service, property conditions & facilities
Excelente!
Stayed 4 nights in Oct 2024

10/10 Excellent

Wun Ci

Stayed 4 nights in Nov 2025

6/10 Okay

Hans Lynggaard

Stayed 14 nights in Oct 2025

8/10 Good

KIM GEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025