Conrad Hangzhou Reviews, Deals & Photos 2024

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Luxury hotel connected to a shopping center in Qianjiang New Town with 3 restaurants

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Dates

May 2024

June 2024

King Conrad Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Overview
Rooms
Location
Policies

9.8

Exceptional

Popular amenities

Pool

Spa

Hot Tub

Breakfast available

Parking included

Free WiFi

Price available on 2024.05.12

Check out the area

228 Xinye Road, Jianggan District, Hangzhou, 310016

MIXC Mall18 min walk
West Lake5 min drive
Hangzhou China Silk Town7 min drive
Hangzhou (HGH-Xiaoshan Intl.)29 min drive

Room options

King Deluxe Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

Premium bedding

Separate bedroom

50 sq m
City view
Sleeps 3
1 King Bed

King Deluxe River View Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

Premium bedding

Separate bedroom

50 sq m
River view
Sleeps 3
1 King Bed

King Deluxe Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

82 sq m
City view
Sleeps 3
1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Accessible Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

Premium bedding

Separate bedroom

50 sq m
City view
Sleeps 2
1 King Bed

King Executive Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Executive Lounge

Free cribs/infant beds

Pillow menu

Premium bedding

50 sq m
City view
Sleeps 3
1 King Bed

King Presidential Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

281 sq m
City view
Sleeps 3
1 King Bed

King Conrad Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

112 sq m
City view
Sleeps 3
1 King Bed

Queen Double Deluxe Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

Premium bedding

Separate bedroom

50 sq m
City view
Sleeps 3
2 Queen Beds

Queen Double Executive Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Executive Lounge

Free cribs/infant beds

Pillow menu

Premium bedding

50 sq m
City view
Sleeps 3
2 Queen Beds

Queen Double Deluxe River View Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

Premium bedding

Separate bedroom

50 sq m
River view
Sleeps 3
2 Queen Beds

Executive King River View Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Executive Lounge

Free cribs/infant beds

Pillow menu

Premium bedding

50 sq m
River view
Sleeps 3
1 King Bed

Executive Queen River View Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Executive Lounge

Free cribs/infant beds

Pillow menu

Premium bedding

50 sq m
River view
Sleeps 3
2 Queen Beds

Premium Twin Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

Premium bedding

Separate bedroom

50 sq m
City view
Sleeps 3
2 Twin Beds

Twin Deluxe River View Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

Premium bedding

Separate bedroom

50 sq m
River view
Sleeps 3
2 Twin Beds

Queen Double Premium Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

Premium bedding

Separate bedroom

50 sq m
City view
Sleeps 3
2 Queen Beds

King Premium Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

Premium bedding

Separate bedroom

50 sq m
City view
Sleeps 3
1 King Bed

Twin Deluxe Room

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Pillow menu

Premium bedding

Separate bedroom

50 sq m
City view
Sleeps 3
2 Twin Beds

King Deluxe Suite

Sleeps 2
1 Queen Bed

Premier Queen Room

Sleeps 2
1 Queen Bed

King Executive Room

Sleeps 2
1 Queen Bed

King Deluxe River View Room

Sleeps 2
1 Queen Bed

King Deluxe Room

Sleeps 2
1 Queen Bed

King Presidential Suite

Sleeps 3
1 King Bed

Separate tub and shower, jetted tub, rainfall showerhead

Guestroom (1 bed)

Sleeps 2
1 Queen Bed

Premier 2-bed Room

Sleeps 2
2 Double Beds

Twin Deluxe Room

Sleeps 2
2 Double Beds

Premier Room (2 double beds)

Sleeps 2
2 Double Beds

King Conrad Suite

Sleeps 2
1 Queen Bed

King Executive River View Room

Sleeps 2
1 Queen Bed

Deluxe 2-bed Room

Sleeps 2
2 Double Beds

Queen Executive River View Room

Sleeps 2
2 Double Beds

Guestroom Double Beds

Sleeps 2
2 Double Beds

Deluxe Room - River-View (2 double beds)

Sleeps 2
2 Double Beds

Queen Double Executive Room

Sleeps 2
2 Double Beds

Twin Deluxe River View Room

Sleeps 2
2 Double Beds

Guestroom (King bed)

Sleeps 2
1 Queen Bed

Guestroom (2 beds)

Sleeps 2
2 Double Beds

Similar properties

Premium bedding, minibar, in-room safe, desk

Pool

Spa

Parking included

Free WiFi

per night

May 5 - May 6

About the neighborhood

Hangzhou

Located in Qianjiang New Town neighborhood, Conrad Hangzhou is connected to a shopping center. Broken Bridge and Lingyin Temple are notable landmarks, and the area's natural beauty can be seen at West Lake and Xixi Wetland Park. Don't miss out on a visit to Song Dynasty Town.

Visit our Hangzhou travel guide

What's nearby

MIXC Mall - 18 min walk
Wushan Night Market - 5 min drive
West Lake - 5 min drive
Hangzhou China Silk Town - 7 min drive
Hangzhou Tower Shopping Mall - 7 min drive

Getting around

Hangzhou Station - 11 min drive
Jiangjin Road Station - 19 min walk
Hangzhou (HGH-Xiaoshan Intl.) - 28 min drive

Restaurants

Pankoo釜山料理 - 10 min walk
禾绿回转寿司 - 5 min walk
笼太仔 - 1 min drive
星巴克 - 5 min drive
Do都城 - 1 min drive

About this property

Conrad Hangzhou

Luxury hotel near Wushan Night Market

Located close to Hangzhou China Silk Town, Conrad Hangzhou provides a free grocery shopping service, a terrace, and dry cleaning/laundry services. Treat yourself to a body treatment, a body wrap, or a facial at Conrad SPA, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour health club.

You'll also find perks like:

An indoor pool
Free self parking
Buffet breakfast (surcharge), a 24-hour front desk, and concierge services
Massage treatment rooms, an elevator, and tour/ticket assistance

Room features

All 306 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.

Extra amenities include:

Egyptian cotton sheets, rollaway/extra beds (surcharge), and free cribs/infant beds
Bathrooms with jetted tubs and rainfall showers
55-inch TVs with cable channels
Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: WiFi (CNY 40); wired internet (surcharge)
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
Limited onsite parking

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 193.20 for adults and CNY 96.60 for children
3 restaurants
A bar/lounge
Free manager's reception (select days)

Things to do

24-hour health club
24-hour pool access
Full-service spa
Indoor pool
Spa tub

Family friendly

Free crib
Grocery/convenience store
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

8 meeting rooms
Business center
Conference center (17,287 square feet of space)

Outdoors

Terrace

Full-service spa

7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Prenatal massages
Sauna
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Doorbell and phone notification
Elevator
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator

Designated smoking areas

Room amenities

Bedroom

Egyptian cotton sheets
Free crib
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Jetted bathtub
Partially-open bathroom
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

55-inch TV with cable channels
MP3 dock

Food and drink

24-hour room service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 419.76 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 193.2 for adults and CNY 96.6 for children
Fee for in-room wireless internet: CNY 40 (rates may vary)
Rollaway bed fee: CNY 419.76 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Children under 18 years old are not allowed in the spa without adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Conrad Hangzhou Hotel

Conrad Hangzhou Hangzhou

Conrad Hangzhou Hotel Hangzhou

Frequently asked questions

Does Conrad Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Conrad Hangzhou?

As of Apr 30, 2024, prices found for a 1-night stay for 2 adults at Conrad Hangzhou on May 12, 2024 start from ₩228,719, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Conrad Hangzhou?

Self parking is free at this property.

What time is check-in at Conrad Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Conrad Hangzhou?

Check-out is at noon.

Where is Conrad Hangzhou located?

Located in Qianjiang New Town, this luxury hotel is within 6 mi (10 km) of Wushan Night Market, West Lake, and Hangzhou China Silk Town. Broken Bridge and Hangzhou Tower Shopping Mall are also within 6 mi (10 km). Jiangjin Road Station is 19 minutes by foot and Qianjiang Road Station is 26 minutes.

Conrad Hangzhou Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Excellent

Jialan

Traveled with family

Nov 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

excellent room service, clean and warm welcome

Stayed 2 nights in Nov 2023

10/10 Excellent

Chuen Lai

Traveled with group

Oct 24, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are very helpful, high standard hospitality, Nice room, ample space, comfortable beddings Nice view from room with its good location

Stayed 1 night in Oct 2023

10/10 Excellent

JimmyZhou

Traveled with family and small children

Dec 29, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

New hotel, large room with fantastic views, nice and friendly staff. Free vip service to take you to airport or train station. We really enjoy to stay there.

Stayed 3 nights in Dec 2019

10/10 Excellent

Lee

Traveled with family

Dec 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Thumbs Up!

World Travelers Visiting from SF. Conrad HZ experience is one of the BEST! Manager Stephan welcomed us, checked us in one of the best view room. All staffs are warm, welcoming & helpful. Short walk to number of malls for you will have wide selections for shopping & dinning and amazing light shows every Tues, Fri & Sat. I will definitely come back and recommend Conrad to all of my family & friends!

Stayed 5 nights in Nov 2019

8/10 Good

Helen

Traveled with group

Nov 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is new, easy access to subway and connected to Raffles City Mall.. Front desk check in staff friendly and professional... concierge helpful. Gym well equipped... indoor swimming pool looks great. However, you must bring your own swimming cap or buy one from them ... otherwise cannot use the pool... Never heard of such rules in other hotels. Point is this kind of information not published by the hotel in their website. Also , shocked to find that upon entering bedroom, housekeeping did not replace free bottled water in the bathroom, which was partially consumed by previous guests. No writing paper nor envelope in their stationery file, even after I deliberately left file open for housekeeping to discover. Buffet breakfast offer a wide selection of western and local food but it is the same food every morning... one can get bored with same selection every morning. Apart from these teething problems, service attitude very good. Just need more awareness.... after it is a 5 star hotel....

Stayed 3 nights in Nov 2019

10/10 Excellent

Karen

Nov 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019

10/10 Excellent

Beata

Oct 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and location

⭐⭐⭐⭐⭐ Great hotel with good amenities, good view, and next to the Raffles City shopping mall. After a late mid-night movie and just walk 2mins back to hotel. * Shanghai Tang soap * TWG tea * Dragon Well tea * Coffee capsules

Stayed 2 nights in Sep 2019

10/10 Excellent

Pang Yuen

Aug 6, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

10/10 Excellent

Gregory

May 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay

Overall experience was great. The hotel is brand new and the service was wonderful. The rooms were well appointed and the bed/lien was unparalleled. For a US business traveler, I had issues with the hotel’s internet and getting onto my VPN. This was the only hotel I experienced VPN issues at, but the hotel’s IT Director personally helped to address the problem. Jan, the General Manager is also very attentive and welcoming to his guests.

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family

May 18, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

New hotel clean n very nice view good stay for family

Stayed 2 nights in May 2019

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Conrad Hangzhou

Choose dates to view prices

Conrad Hangzhou

Photo gallery for Conrad Hangzhou

Overview of Conrad Hangzhou

Exceptional

Popular amenities

Check out the area

Room options

View all photos for King Deluxe Room

King Deluxe Room

Highlights

View all photos for King Deluxe River View Room

King Deluxe River View Room

Highlights

View all photos for King Deluxe Suite

King Deluxe Suite

Highlights

View all photos for King Accessible Room

King Accessible Room

Highlights

View all photos for King Executive Room

King Executive Room

Highlights

View all photos for King Presidential Suite

King Presidential Suite

Highlights

View all photos for King Conrad Suite

King Conrad Suite

Highlights

View all photos for Queen Double Deluxe Room

Queen Double Deluxe Room

Highlights

View all photos for Queen Double Executive Room

Queen Double Executive Room

Highlights

View all photos for Queen Double Deluxe River View Room

Queen Double Deluxe River View Room

Highlights

View all photos for Executive King River View Room

Executive King River View Room

Highlights

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Executive Queen River View Room

Highlights

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Premium Twin Room

Highlights

View all photos for Twin Deluxe River View Room

Twin Deluxe River View Room

Highlights

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Queen Double Premium Room

Highlights

View all photos for King Premium Room

King Premium Room

Highlights

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Twin Deluxe Room

Highlights

View all photos for King Deluxe Suite

King Deluxe Suite

View all photos for Premier Queen Room

Premier Queen Room

View all photos for King Executive Room

King Executive Room

View all photos for King Deluxe River View Room

King Deluxe River View Room

View all photos for King Deluxe Room

King Deluxe Room

View all photos for King Presidential Suite

King Presidential Suite

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Guestroom (1 bed)

View all photos for Premier 2-bed Room

Premier 2-bed Room

View all photos for Twin Deluxe Room

Twin Deluxe Room

View all photos for Premier Room (2 double beds)