"Truly heartwarming stay at Solaria Hotel
I donโt usually write long reviews, but this one deserves it!
If you donโt want to read it all: Highly recommend Solaria Hotel โ amazing staff (especially Daria and Susan) and wonderful service. Itโs now my No.1 hotel to return to in Hanoi!
We stayed one night before heading to Ha Long Bay to celebrate my motherโs 80th birthday. Ms. Daria made everything smooth and warm โ from check-in to even singing a birthday song for my mom! The cake was lovely, and our room was cozy and peaceful.
That night, an ATM ate my card, and Ms. Susan helped me like a true professional โ arranging everything so I could get it back later. Even after checkout, she kept checking on me via WhatsApp! I was really touched by her care.
Also, the spa was incredible โ my parents said it was the best massage they had in Vietnam, even compared to the pricey ones!
I later stayed at another hotel but missed Solaria so much. Tried to rebook but it was already full โ and I can totally see why.
Warm staff, genuine care, and unforgettable service.
๐ Thank you, Daria and Susan โ you made our trip truly special!"