“Negatives. Property is very very tired. Gardens need a good tidy up and outdoor furniture a paint.
The spa bath in our room was broken. And bathroom ceiling a few large patches of black mould with holes in vinyl floor. Where light fixtures had been replaced in bedrooms the wall was a different colour and previous screw holes visible. Fridge extremely noisy. All things I wouldn’t expect from a 4.5star rated motel. All easily fixed.
Positives: Staff were very friendly, linen nice and...
“Website advertised reception open til 7pm, which I liked as I made decision to stop driving to rest on road trip. Reception wasn’t open when arrived at 5.45pm. Called phone no. listed on the entry door. They made plans to collect key at another hotel 3min drive away so that was ok. As it was a last minute decision to stay night as I had been driving all day, I was really disappointed there were no bathrobes as advertised, I had no jarmies or clothes and chose the Hotel over others as it stated...
“Getting there I felt like I was locked down at judged by staff at reception then had to pay a bond fee of 250 dollars !!! so funny how the lady ahead of us seem to not have to .
As for the room like you're buying the bed when you book a room you're buying the bed and this bed so uncomfortable noisy like it was 100 years old the fold out couch was better than the actual bed pretty disappointed the only good thing was the spa”