Hayes, London hotel rooms at the Grange Hotels Group

"Everything was great but the bed was lousy"

"Very well located. Helpful staff"

"Good visit"

"great place to stay i have used this hotel in the past we loved it."

"Solid place to stay with a beautiful garden courtyard. "

"The Grange Blooms is easy access to the tube via the russell square stop, which makes it easy to get to from Heathrow and opens up much of London to you. The hotel is also (literally) right next to the British Museum, and is a 20 minute walk from Leicester square. In fact, if you're up for walking, the hotel's location is hard to beat. As for the rooms, they are smallish, but that is normal is London to my understanding. The hotel staff was nice enough, and the restaurant is just ok. I wouldn't...

"The Grange Lancaster was shut and we had no information about this on the website. On arrival, the only information was a tiny notice on the entrance of the hotel redirecting us to another of the grange hotels. On arrival at that hotel, there was no record of our booking and was directed to a third hotel within the chain. We spent over an hour after a long journey trying to check in. We were finally given a room with the bedside lamps dangling off the wall and a very filthy carpet. It was a...