Heldergem Vacation Rentals

"Visiting Brussels on a family holiday (5 year old child), I picked this hotel primarily based on location - having been before I knew it was perfectly situated for exploring the city centre and minimising walking distance for my daughter. The other reason I opted for this hotel is due to it having air conditioning - I despise a warm room at night, so this is important to me. Unfortunately this is the reason I have given the hotel only 3 stars - whilst it does have air conditioning, it is centrally controlled, which might as well mean no air conditioning. It was only 23/24 degrees outside but the hotel room was like an oven, opening the window isn't an option because it's incredibly noisy at all times (live music, drunk tourists, traffic, delivery vans, etc), so I did not sleep well at all. This unfortunately seems to be something a lot of hotels are doing now in an effort to go 'green'... that's fine but they need to stop claiming to be air conditioned. I would probably have rated lower based on this alone but the staff were fantastic, especially those working in the bar/restaurant, and particularly when they were interacting with my daughter, they are a credit to the hotel. Another issue I had was with the windows in the room, from a safety perspective. The windows open fully and have no outer bars/guard rails, my 5 year old could quite easily open them and with the help of the stools easily lean out. Unfortunately I would not return to this hotel."

"Good quality rooms. Very good price. Location depends on your requirements. Not very close to Grand Place etc."

"Great location; room not exceptional for the price"

"I only had a day in Brussels. I was awaiting my luggage which was lost on my international flight. But I picked a location downtown so I could walk everywhere and this was perfect. They had reasonable parking as well since parking in downtown Brussels would’ve been more expensive in the car or safe. Staff was extremely helpful with me anout where to go things to do and just really nice. I love the NH hotels. And I would absolutely stay at this location again."

"The most ideal location for Brussels -especially for families and if you are traveling to other cities in Belgium or Netherlands as Brussels Midi station is the main hub for transportation. Highly recommend this place. "

"Excellent hotel, very well situated "

"Very nice stay"

"large room in a great area. was only there for königreich but the property was quite a bit older than i expected. "

"Not used"