The Watermill Hotel, Sure Hotel Collection by Best Western

Property class: 3

Choose dates to view prices

Consider a stay at The Watermill Hotel, Sure Hotel Collection by Best Western and take advantage of a terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi and a business center are available to all guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
The current price is ₩115,335
₩138,402 total
includes taxes & fees
Sep 20 - Sep 21

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a television, a chair, a lamp, and a window with curtains.

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a chair, a bedside table with a lamp, and a telephone.

Standard Room, 2 Twin Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

DOUBLE SUPERIOR KING BED

  • Sleeps 4

DOUBLE NON SMOKING

  • Sleeps 4
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Hemel Hempstead, The Watermill Hotel, Sure Hotel Collection by Best Western is near the airport and on the waterfront. Berkhamsted Castle and Ashridge Estate are local landmarks, and the area's natural beauty can be seen at Chiltern Hills and College Lake Nature Reserve. Looking to enjoy an event or a game while in town? See what's happening at Planet Ice or Watford Colosseum. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hemel Hempstead travel guide
Map
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ

What's nearby

  • A steam locomotive with the number 5972, displayed in a museum setting with brick walls and a high ceiling.
    Warner Bros. Studio Tour London
    17 min drive - 13.7 km
  • Hemel Hempstead Old Town Hall
    19 min walk - 1.7 km
  • Boxmoor Common
    3 min drive - 2.3 km
  • Delta Force Paintball Hemel Hempstead
    5 min drive - 3.3 km
  • The Snow Centre
    8 min drive - 4.9 km

Getting around

  • Hemel Hempstead Station
    3 min drive
  • Chesham Underground Station
    10 min drive
  • Luton Airport (LTN)
    33 min drive

Restaurants

  • The Bell Inn
    6 min drive
  • McDonald's
    13 min walk
  • Three Blackbirds
    4 min drive
  • Zaru Bistro Cafe
    4 min drive
  • PizzaExpress
    6 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

  • Hotel near Warner Bros. Studio Tour London
  • You can look forward to a terrace, a garden, and dry cleaning/laundry services at The Watermill Hotel, Sure Hotel Collection by Best Western. Free in-room WiFi and a business center are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Buffet breakfast (surcharge), express check-out, and ATM/banking services
    • Barbecue grills, wedding services, and 7 meeting rooms
  • Room features
  • All 71 rooms feature comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs.
  • Extra conveniences in all rooms include:
    • Heating and portable fans
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with free toiletries and hair dryers
    • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Lunch and dinner served
Holiday Inn Express Hemel Hempstead by IHG
Hemel Hempstead
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,003 reviews
The price is ₩96,881
₩116,257 total
includes taxes & fees
Oct 11 - Oct 12
Holiday Inn Express Hemel Hempstead by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 15.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Watermill Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Watermill Hotel, Sure Hotel Collection by Best Western?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at The Watermill Hotel, Sure Hotel Collection by Best Western on Sep 20, 2026 start from ₩115,335, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is The Watermill Hotel, Sure Hotel Collection by Best Western located?

Situated on the riverwalk, this hotel is within 3 mi (5 km) of Rex Cinema, Berkhamsted Castle, and Gadebridge Park. The Snow Centre is 3 mi (4.8 km) away. Hemel Hempstead Station is 29 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

7.2

Good

7.6

Cleanliness

7.6

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 101 out of 403 reviews
Rating 8 - Good. 130 out of 403 reviews
Rating 6 - Okay. 92 out of 403 reviews
Rating 4 - Poor. 46 out of 403 reviews
Rating 2 - Terrible. 34 out of 403 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,Helpful friendly staff
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Room was dated. Bed covers had some sort of old make up stain. Same with one of the towels. Wife found fake eyelashes in one of the bedside drawers. Hotel was in a nice location. Great pub across the road
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very friendly staff, lovely room and fantastic breakfast
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great breakfast.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No restaurant for evening meals, White Horse pub across the road was good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean large rooms, very welcoming and friendly staff, highly recommend a stay if you are in the area.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good, facilities in the room were good - the environment lovely with the WsterMill and the stream - good bed - good black out curtains - welcome water / enough tea for morning and evening - breakfast plentiful - but to tinned fruit - rather than fresh - not very inviting croissants - did not have cooked breakfast - we would stay again - pleasant modern design - welcoming staff!!!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A pleasant stay in a lovely big room. Very clean in room and comfortable. The communual are looked tatty, particularly the brown carpet which needs replacing. Breakfast was ok but a bit cold.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with our bed but the staff were brilliant and chaned our room Very happy with the hotel will stay again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Yes parking was easy! Staff were kind and courteous particularly Ali and Shawn both couldn’t have been more helpful. Hopefully we will return soon.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Shower was disappointing but everything else was very good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful, room was very clean and nice. An all round excellent stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service

Definitely recommend.

Lovely location, friendly/helpful staff, great value.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accommodation and relatively close to Berhamstead. Good gastro pub opposite hotel so it works very well for us visiting relatives and friends in Berkho.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
The water running under the hotel was lovely
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly reception and lovely welcome. Clean quiet, comfortable and warm room. Room overlooks the outgoing estuary from the waterfall so relaxing sounds of the water.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Hotel has the potential to be beautiful with its own water mill, but really needs updating. Decent breakfast. Quiet location.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fashioned hotel that has everything you need. Helpful friendly lady on reception, comfy rooms and peaceful surroundings.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay

We had a lovely overnight stay. We loved how this hotel is built around an old water mill and how you are right by the overflow canal off the main canal. The staff were all extremely friendly.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Lovely staff … very welcoming… beautiful serene area. The pub across offers great food. The wifi didn’t work as well as i hoped.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful and I had everything I needed. Great position a short walk from the canal. Beautiful area.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property for our stop over

Lovely property for our stay, staff were lovely especially Shawn. Only stopped here to break up my journey home. Nice Pub/restaurants just across the road in a nice location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service brilliant, nothing too much trouble, the girl on reception afternoon/evening excellent
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Arrived late in the evening and found there still to be parking available - and the parking area felt very safe. Once checked in the hotel staff showed us to our room and explained where everything was in the room and where and when breakfast was served. The room was slightly dated but clean and there was tea/coffee and biscuits in the room. Staff were all lovely and we enjoyed our stay.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The Watermill is an average hotel that offers a good service.
Stayed 2 nights in Dec 2024