“When we arrived (3 adults) the king suite was not how it looked in the photos. That aside; the fan (A/C) in the main room did not work at all. The TV didn't work and was replaced twice. The pull out bed was much more uncomfortable than they usually are. I tried to call the front desk; the phone didn't work. The room had an odor to it.
We switched rooms to a double queen. Abby at the desk was very helpful in moving us. In the new room; the iron was unusable because someone ironed somthing that...
“When we arrived (3 adults) the king suite was not how it looked in the photos. That aside; the fan (A/C) in the main room did not work at all. The TV didn't work and was replaced twice. The pull out bed was much more uncomfortable than they usually are. I tried to call the front desk; the phone didn't work. The room had an odor to it.
We switched rooms to a double queen. Abby at the desk was very helpful in moving us. In the new room; the iron was unusable because someone ironed somthing that...
Matthew