헷호이 칼튼 호텔 컬렉션 예약

"다 좋았습니다!!"

"직원들이 매우 친절했고 침구도 아주 편안했습니다. 공항에서 호텔까지는 무료 셔틀버스가 제공되어 정말 편안하게 묵었어요. 다음에 또 이용할 의사 있습니다."

"good service"

"New building and neat interior. Kind staffs (Nelson in concierge was the best). But the wall is thin and ventilation fan (constant) is loud."

"I liked them all. "

"우버 택시를 잘못 불렀을 때 프론트 직원이 친절하게 캔슬 시켜 주셨다. 아침식사도 좋았고, 국립박물관,고흐미술관등이 가까이 있고.왕궁, 담광장도 그리 멀지 않았다."

"공항에서 쉽게 찾아갈 수 있고 내부가 아주 깔끔해서 좋았습니다. 서비스도 전반적으로 좋았습니다. 아침 식사도 금액 대비 꽤 충실했습니다. 적극 추천할 만합니다. 다만 2명이 한 예약으로 묶인 경우 체크인 전 받은 코드로는 체크인 시 한 사람 분만 처리되어 다른 사람은 셀프체크인이 안 되어 직원의 도움을 받아야 합니다."

"모던한 시설이 맘에 들었고 특히 조식이 훌륭했습니다."

"Overall experience was ok. The location is good, you can use public transportation easily, and also the hotel is in front of the park. Breakfast is also good, diverse menu choices, the view is great. However, I am not sure about smooth check-in process and hygiene. I arrived at hotel in the early morning and then came back to hotel after check-in time around 5pm (original check in time is 3pm), but then, when I tried to check-in, the front desk person was too rude to me. Even my english is very fluent, she kept saying 'what' to me like 'I cannot understand about what are you saying ' vibe, which was very unpleasant. After that, she told me cleaning wasn't finish yet, even it was 5pm- should I understand this point? Not only that, she said staying at the sofa 5-10 min but never came back. So I asked to other people to re-do my check-in and finally I could enter the room. When I was at the room, the bedding smell is bit weird. bathroom sink wasn't also clean though. "