Hidalgo, Quintana Roo hotel rooms at the Palace Resorts

"Everything was beautiful,clean and great"

"It was an unforgettable experience—excellent service, delicious food, and beautiful rooms with a spectacular view. "

"We had an amazing stay at Breathless Cancun Soul Resort & Spa from start to finish. The resort was beautiful, clean, modern, and the atmosphere was perfect for both relaxing and having fun. The staff truly made the experience unforgettable. A special thank you to Martin, the lobby manager, who went above and beyond to make sure everything during our stay was smooth and enjoyable. His professionalism and hospitality really stood out. We also want to recognize Crystal at the front desk lobby reception. She was incredibly friendly, welcoming, and always helpful whenever we had questions or needed assistance. And a huge thank you to Paula, the massage therapist. She was attentive, professional, and made the spa experience incredibly relaxing. The customer service throughout the resort was outstanding, and we can’t wait to come back again. Highly recommend this resort to anyone visiting Cancun!"

"Chef did an outstanding job cooking our catch."

"Nice hotel, very entertaining programs and events, both family and youth recommended."

"Amazing resort"

"Clean and friendly"

"Cyan needs major renovation work Soft beds and hot water were the most reliable things in my jacuzzi room. Staff made my trip the most memorable, a huge thank you to Ricardo and Manuel, Ismellie and Mariana. I will return when improvements are made because location and the pool/beach views were breathtaking!"

"Resort is clean. Overall a good resort to stay. I think they are understaffed. Specially in the big areas "