Hillhall Vacations

"Some staff were really helpful and solved problems well. Other younger desk staff made mistakes (got room number wrong for taxi and almost sent driver away, then called a second taxi while driver was still there) or were unhelpful and gave up easily (looked for a lost jacket indifferently). Older desk staff made much more of an effort and found coat easily. Younger staff lacked a willingness to work."

"Where to start - I was clearly looking warm and tired upon my arrival so the staff made sure my room was ready early so I could settle in and freshen up. I asked for directions to the nearest shopping precinct only to be told it was a little too far to walk to on such a hot day, but a member of staff would be happy to drive me there. Which they thankfully did. Returned later in the evening to a fantastic and very reasonably priced evening meal. At check out the reception staff, once again, went...

"The Hotel was impeccably decorated with genuine authentic charm. The restaurant for breakfast could not have been better as the setting was as close to perfect as a hotel could achieved. Well done !! ."

"The location of the property was perfect for walking around the city. The staff were kind and very professional. Breakfast was wonderful with lots of options. I will definitely be staying there again in the future."

"Stayed here for 5 nights to attend the Balmoral Show, great find! Warm welcome, comfortable bed, good shower, good food & great Guinness! "