โThe front desk staff were friendly, and I appreciated that the hotel was eco-friendly.
Glass bottles were provided in the room so you have to get water from the lobby, and the shower amenities were environmentally conscious, minimizing plastic use.
However, there was one major issue. Since the hotel is within 10 minutes of the airport, the loud noise from planes taking off made it difficult to sleep. I recommend flying in and out of Kona Airport instead of Hilo Airport.โ
โComfortable, clean and convenient. It was a nice hilltop location with a great view. The economy room was cute and cozy. The living areas were enjoyable places to spend time. The walls were thin, but guests were respectful of the quiet hours. โ
โHad a great visit. Everyone is particularly helpful. Met with Mr. Arnott and he was very accommodating and friendly. The staff are really good if you need any extra soap or supplies. It used to be a hostel but has now turned into a hotel and itโs very amenable to all of the local events and facilities.โ
โIt is a great local hotel. You can experience the vibe of Hilo. Close to the downtown Hilo. Great access to restaurants and grocery stores. Staffs are very kind. Love cat-friendly environment! โ
โClean and private cabin within earshot of waterfall and a million coqui frogs. Friendly and helpful staff provided all we needed for a relaxing stay. The only negative we experienced was the poor WiFi, which we needed for trip planning and checkout.โ
"When I checked in, two employees at the front desk were terrible. They were very rude and even didn't let us know the locations of facilities. But the free parking and location were good! "
"The front desk staff were friendly, and I appreciated that the hotel was eco-friendly.
Glass bottles were provided in the room so you have to get water from the lobby, and the shower amenities were environmentally conscious, minimizing plastic use.
However, there was one major issue. Since the hotel is within 10 minutes of the airport, the loud noise from planes taking off made it difficult to sleep. I recommend flying in and out of Kona Airport instead of Hilo Airport."
