The building is old and unpleasant (brutalist concrete), we waited a lot to check in, the room (Carmel Deluxe) was small, the food is okay, not great as expected from a 5-stars hotel, the pool was overly crowded, etc...
Overall this is a 4-STAR hotel at best with a PR of better one. We have been in many hotels in Israel and were usually happy. This time we felt we must warn others.