홈퍼스 아파트

“Cuisine équipée pour deux personnes. Paquet d'accueil avec du chocolat, café soluble, thé, éponge et un peu de liquide vaisselle. Très propre, sécurisé. On peut également enter par le Swan hotel. Deux petits magasins d'alimentation dans les 5 minutes de marche, et le grand Aldi à 10-15 minutes. ”

“정말 멋진 인테리어 및 위치. 리셉션 직원들 매우 친절. 엘리베이터가 불안정해서 문이 열리지 않은 채로 두어번 오르내려서 무서웠음. 하우스키핑 전에 네스프레소 디카페인 캡슐로 부탁한다고 2파운드와 메모 남겨놓고 나갔는데 해주지 않았음. 소금이 하나도 없었고 식기세척기 세제를 리필해주지 않음. 세탁기는 있지만 세제가 없었음. 샤워실의 물때나 곰팡이 그리고 화장실 환풍기의 먼지가 많이 보였음. 5성급 호텔인데 청소가 제대로 되어있지 않는게 실망스러웠고, 냉장고 안에 비치되어있던 무료 음식을 리필해주지 않음. 그 외의 침구, 가전제품, 어매니티 등은 모두 고급스럽고 만족스러웠음. 타운홀에서 도보 5분. 근처에 슈퍼나 스타벅스 있음. 호텔 홈페이지가 열리지 않아서 연락 없이 호텔로 택배를 보냈었는데 체크인 전에 이미 룸에 갖다놓으셔서 감동받았음. ”

“Didn’t stay in the end. The owner wanted personal ID upfront via a picture When I questioned why he wanted my personal details and asked about GDPR rules he said if I want to cancel just cancel I tried to but it was too late so I lost my money ”

“The apartment was good, but the company took a 100 GBP damage deposit (it was supposed to be a hold but the money was debited from my account). They then claimed not to have actually taken the money (despite evidence to the contrary) and despite acknowledging the need to return the damage deposit claim to have done so without actually having done so (because they claim it was just a hold). Communication with them is extremely poor because it is largely through an AI assistant - and when you...

“La segunda habitación, solo es un sofá cama. Informe que iríamos 4 personas y solo me pusieron 2 toallas. Los sartenes para cocinar están en mal estado. Son solo algunas cosas. Después de ello el acceso fue fácil. La estancia sin problemas, buena ubicación. Muchas gracias.”

“Property was new and clean inside. No noise from other apartments. Overall a good stay. Nearby shop for food basics and near to the Tram line to go into town. No complaints. If security is a concern for you it is very lax here. Lobby door left open night and day, and security staff not a deterrent. Secure access tag for the elevator does not work, so open access to use the lifts. Overall though we saw no issues.”

“Great communication. Problem with the key card sorted really easily and quickly”