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Hotel do Canal

4.0 star property
Travelers can savor a cup at the coffee shop/cafe or challenge each other to a friendly game of billiards at this marina-view property

Choose dates to view prices

Hotel do Canal sits oceanside with peaceful marina views. Guests relax in the sauna or steam room, book rejuvenating massages, and enjoy meals at Clipper Restaurant. The property offers high-speed WiFi and a multilingual staff praised for exceptional service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩234,147
₩243,520 total
includes taxes & fees
Jul 24 - Jul 25

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

A hotel room with a large bed, a desk with a lamp, two chairs, a small table, and a window with a view of greenery.

Double or Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room (Pico View)

A hotel room with two beds, a desk with a TV, a chair, a balcony with a view, and a patterned carpet.

Double or Twin Room (Pico View)

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Classic Plus Double or Twin Room

A hotel room with two beds, a desk with a TV, and a view of the outside.

Classic Plus Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi
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About the neighborhood

Located in Horta, Hotel do Canal is in the city center and on the waterfront. Horta Historic Center and Fort of Santa Cruz are local landmarks, and some of the area's activities can be experienced at Horta Harbour and Adega do Vulcão. Snorkeling and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Horta travel guide
Map
Largo Dr. Manuel de Arriaga, Faial - Azores, Horta, 9900-026

What's nearby

  • Horta Harbour
    1 min walk - 0.0 km
  • Horta Historic Center
    1 min walk - 0.0 km
  • Peter's Scrimshaw Museum
    2 min walk - 0.2 km
  • Porto Pim Beach
    3 min walk - 0.3 km
  • Porto Pim Whale Factory Museum
    10 min walk - 0.9 km

Getting around

  • Horta (HOR)
    14 min drive

Restaurants

  • Peter Café Sport
    1 min walk
  • Doce Delícia
    18 min walk
  • Canto Da Doca
    1 min walk
  • Príncipe
    3 min walk
  • Clube Naval da Horta
    3 min walk

About this property

Hotel do Canal

  • Luxury upscale hotel by the ocean
  • At Hotel do Canal, you can look forward to a marina, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant, Clipper Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
  • Additional perks include:
    • Free self parking
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • Smoke-free premises, a billiards/pool table, and multilingual staff
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 103 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with bidets and shower/tub combinations
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, cribs/infant beds, and heating

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22.50 for adults and EUR 11.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Clipper Bar
  • Clipper Restaurant

Things to do

  • Billiards/pool table
  • Health club
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,530 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Marina
  • On the bay
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 38.0 per night
Cribs (infant beds) are available for EUR 19.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
  • Crib (infant bed) fee: EUR 19.0 per night
  • Rollaway bed fee: EUR 38.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel do Canal pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel do Canal?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Hotel do Canal on Jul 24, 2026 start from ₩234,147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel do Canal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel do Canal?

Check-out is at noon.

Where is Hotel do Canal located?

Located in the heart of Horta, this luxury hotel is steps from Horta Historic Center, Peter's Scrimshaw Museum, and Horta Harbour. Porto Pim Beach and Fort of Santa Cruz are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel do Canal Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 156 out of 286 reviews
Rating 8 - Good. 89 out of 286 reviews
Rating 6 - Okay. 28 out of 286 reviews
Rating 4 - Poor. 8 out of 286 reviews
Rating 2 - Terrible. 5 out of 286 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Had a half bottle of wine and cake waiting on arrival, then had a whole bottle delivered on ice during our first full day!. Great location. Everything clean and tidy.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was great. Tv too hard to get English subtitles! Staff very friendly and helpful. Room was clean and comfortable!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The staff was friendly and helpful
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make it amazing and it’s easy walk to scuba diving and fishing boats
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Lorne

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendky and helpful staff. Very clean. Bed was comfortable with very nuce linen and towels. Included breakfast was also very good. Parking is provided free and there are many parking spots nearby. We'll be staying here again upon our return to Faial
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff at this property. I like the convenience of being so close to diveazores.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, within walking distance to many attractions, shopping and restaurants. The hotel was clean, but could use some updating. Staff was very friendly and helpful.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the city centre. Excelent breakfast!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Jesika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel do Canal is our favorite hotel in Faial. The staff are warm and friendly. The accommodations are nice and spacious. It is pretty handicap accessible and offers onsite gym, tours, multi-lingual staff, and delightful restaurant! We had dinner to which no detail had been overlooked and a great wine list was available. We also always enjoy a delightful breakfast with local offerings and general European cuisine. We already look forward to our return!
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Janelle

Liked: Staff & service
Comfortable room. Wish we had a double bed instead of two twin beds. Being off season, wished we were offered an upgrade. Sofa in room quite out dated and not suitable for sitting. Spa area is awkward…a pool in the centre of a room with no working jets. None of the saunas were open. Nice public seating areas with spectacular view of Pico! Pool table and small library offered great place to wait out the rain and have a little relaxing time. Surprised to be billed for drinking the water left in the room! Desk staff were polite and extremely helpful. A good stay.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an exceptionally warm welcome, with helpful staff at the reception and unexpected gift items in the room. Free parking in the basement garage was easy to access, and we were allowed to leave our car for the day after our checkout. Location was as central as it can get, with beautiful views of the Horta harbor.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and it’s located in an amazing location.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2026
Verified

6/10 Okay

Marilyne

Liked: Cleanliness, staff & service
Friendly Staff, well located, but need a refresh.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Decio

Liked: Cleanliness, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Reut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, nice breakfast and a quiet location. Overall highly recommend!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was friendly and extremely helpful.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Marie

Liked: Amenities
I Will be back at this to hôtel Good service
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

alice L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Horta, super friendly and helpful staff, onsite restaurant and great gym.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very nice everything was very clean my first time staying there❤️
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people, perfect position.
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the waterfront which in the azores: in my opinion, is the place to be.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People, cleanness, hottub, location
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort

Worth the trip

We had a wonderful time in a place that is pristine especially for the Atlantic Ocean, weather was unreal and plenty to do.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing- very accommodating. The property was clean and in center of town. Everything in the harbor was walkable including the dive shop
Stayed 2 nights in Jul 2022