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"Beautiful resort. Staff are accommodating and very helpful."

"What really made the stay exceptional was the people. Every staff member we encountered was warm, welcoming, and genuinely helpful. The team went above and beyond to make sure we felt comfortable and taken care of, and their hospitality made the experience feel personal."

"Staff was really helpful and professional throughout. Room was spotless. "

"I had a wonderful stay. The room was clean, comfortable, and well-prepared upon arrival. I especially appreciated the little desserts left in the room — such a sweet and thoughtful gesture! The staff were very friendly and made me feel welcome throughout my stay. I would definitely recommend this hotel."

"Wonderful stay!"

"Great location and very nice staff. The breakfast was awesome! We had evening drinks in the bar and there was live music. The bartenders were very fun. Walk into town-great stay!!!!"

"The Neat Hotel is well situated and walking distance to the "Portas da Cidade" and great restaurants nearby. We arrived before check-in; process was quick and easy. Was told our room may be ready before check-in and offered to hold our luggage while we explored. When we got back the room was ready (earlier than expected). Room was clean and expected of a hotel room. Breakfasts were good and plenty of food. Staff was very nice and courteous. Always acknowledged our presence and answered any questions we had. Check-out was just as seamless and quick and again an offer to hold luggage. This is my second visit to the island and two different hotels. Each comparable and absolutely no complaints about either. I would definitely recommend Neat to anyone needing hotel accommodations in Sao Miguel."

"Beautiful hotel and very nice staff. Great location too. "

"Beautiful place! Loved the unlimited access to the thermal pools, bar/lounge, breakfast, and massage! Staff were amazing!"