“This is the reply from the general manager at Hampton Inn in Sturgis MI
Thank you for taking the time to share your feedback regarding your stay with us on October 16th and 17th in Room 322.
Please accept our sincere apologies for the inconvenience caused when the ceiling vent fell and scattered insulation in your room. This was an unforeseen accident, and we are truly sorry that it disrupted your stay and that the room was not cleaned as expected
after you reported the issue.
We understand...
“This is the reply from the general manager at Hampton Inn in Sturgis MI
Thank you for taking the time to share your feedback regarding your stay with us on October 16th and 17th in Room 322.
Please accept our sincere apologies for the inconvenience caused when the ceiling vent fell and scattered insulation in your room. This was an unforeseen accident, and we are truly sorry that it disrupted your stay and that the room was not cleaned as expected
after you reported the issue.
We understand...
Deb