โThe front desk man G was amazing.. he pointed out where to go and even called to help make reservations at a spa for us. Also the lady that checked us in was also amazing. Customer service A1. The hotel was very modern... clean... neat and i would come back. โ
โThe hotel is really new and modern, and the staff are lovely. But overall it is COMPLETELY unprepared to handle the volume it is currently pushing with tour groups. Just two staff members and two printed menus to service the entire restaurant each evening. Tour groups all depart at approx the same time which means there is 120 people descending upon the restaurant for breakfast at once - again, it was completely unable to cope, with one poor guy rushing madly around trying to do everything. Both...
โReally amazing stay. The apartment was wonderful and we had everything we needed and more. Really central location, close to everything. Ivana, the owner was so lovely, really friendly and helpful, we would recommend the apartments to anyone visiting Zagreb for any length of stay.โ