실제 이용 고객 후기
2/10 - 너무 별로예요
Ashutosh
2026년 8월 5일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very disappointed with the way my early check-in request was handled.
My check-in time was 12:00 PM, but since I was traveling from Odisha, I contacted the guest house in advance and requested an early check-in. I was clearly assured that it would not be an issue, so I planned my journey accordingly and reached the property at around 9:30 AM.
On arrival, the staff refused the early check-in and did not honor the assurance given earlier. I fully understand that early check-in depends on room availability. However, giving a clear confirmation and then denying it without any explanation is unprofessional and caused unnecessary inconvenience after a long journey.
If early check-in cannot be guaranteed, guests should be informed honestly instead of being given false assurances. Clear communication and keeping commitments are essential for good customer service. I hope the management takes this feedback seriously to prevent other guests from facing the same experience.
2026년 8월에 1박 숙박함