"Centrally located within a 5-minute walk of Sapporo Station. All interactions with the hotel staff, from the maids to the front desk, were exceptional. The breakfast buffet is the best I have experienced in Japan, particularly the freshly prepared Hokkaido scallop sushi and omelets. The concierge helped me get a same-day reservation at my top omakase restaurant. I had my laundry done at the hotel and asked for it back around 7 am. I kid you not, at exactly 7 am, the staff rang my door with my laundry complete. This is a top-tier hotel. I was slightly disappointed that staying at the hotel in a premium room did not grant me access to the gym (additional fee), and also that when I checked in, there was an automated system instead of checking in with the front desk staff (who were actually there, but I was directed to self-check in). Self-check-in seems like what I expect from a 3-star hotel, not a 5-star hotel. Still, I would 100% stay here again."
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