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Hotel Goldener Adler, BW Signature Collection

4.0 star property
Hotel in Innsbruck with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Goldener Adler, BW Signature Collection

Lunch and dinner served, international cuisine
Traditional Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Terrace/patio
Reception
Best Western Plus Hotel Goldener Adler in Innsbruck City Centre blends historic charm with modern amenities. Guests relax on the terrace, enjoy international dishes at the restaurant, and browse local artwork in the gallery. Library, concierge, and free WiFi in all rooms.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Room service
  • Pet friendly
The current price is ₩275,202
₩312,654 total
includes taxes & fees
Nov 3 - Nov 4

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Traditional Room, 1 Double Bed

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 Twin Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Classic Double Room

  • Sleeps 2

Traditional Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Deluxe Double Room

  • Sleeps 2
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About the neighborhood

Map
Herzog-Friedrich-Strasse 6, Innsbruck, Tirol, 6020

What's nearby

  • Innsbruck Old Town Christmas Market - 2 min walk - 0.2 km
  • Golden Roof - 2 min walk - 0.2 km
  • Maria Theresa Street - 3 min walk - 0.3 km
  • Hofburg - 3 min walk - 0.3 km
  • Seegrube Cable Car - 5 min drive - 2.5 km

Getting around

  • Innsbruck Technik Tram Stop - 11 min drive
  • Innsbruck Central Station - 13 min walk
  • Kranebitten Airport (INN) - 9 min drive

Restaurants

  • ‪Franzs - ‬1 min walk
  • ‪FloJos - ‬1 min walk
  • ‪Cafe Katzung - ‬1 min walk
  • ‪Gasthaus Goldenes Dachl - ‬1 min walk
  • ‪the naked indigo - ‬2 min walk

About this property

Hotel Goldener Adler, BW Signature Collection

Upscale hotel located in Innsbruck City Centre
At Hotel Goldener Adler, BW Signature Collection, you can look forward to a terrace, an art gallery on site, and a shopping mall on site. The on-site international cuisine restaurant, Goldener Adler, offers lunch and dinner. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • A 24-hour front desk, a front-desk safe, and smoke-free premises
  • Concierge services, ATM/banking services, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hotel Goldener Adler, BW Signature Collection boast thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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The price is ₩194,122
₩223,466 total
includes taxes & fees
Nov 16 - Nov 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 18 per day)

Food and drink

  • Daily full breakfast available for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Goldener Adler

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping mall
  • Ski storage

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
During the exterior renovation period, views from some guestrooms will be obstructed.
This property is in a car-free zone and can be reached only by foot.
Parking for SUVs, RVs, buses, trailers, and large vehicles (over 2.10 meters high) is not available.

Renovations and closures

The property will be renovating from May 15 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 59.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Plus Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler Innsbruck
Best Western Plus Hotel Goldener Adler
Best Western Plus Goldener Adler
Best Western Goldener Adler
Best Western Innsbruck
Innsbruck Best Western
Best Western Plus Hotel Goldener Adler
Hotel Goldener Adler, BW Signature Collection Hotel
Hotel Goldener Adler, BW Signature Collection Innsbruck
Hotel Goldener Adler, BW Signature Collection Hotel Innsbruck

Frequently asked questions

Is Hotel Goldener Adler, BW Signature Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Goldener Adler, BW Signature Collection?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Hotel Goldener Adler, BW Signature Collection on Nov 3, 2025 start from ₩275,202, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Goldener Adler, BW Signature Collection?

Self parking is available for EUR 18 per day.

What time is check-in at Hotel Goldener Adler, BW Signature Collection?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Goldener Adler, BW Signature Collection?

Check-out is at 11 AM.

Where is Hotel Goldener Adler, BW Signature Collection located?

Located in Innsbruck City Centre, this hotel is steps from Helbling House, Innsbruck Old Town Christmas Market, and Golden Roof. Inn and Innsbruck City Tower are just steps away. Innsbruck Central Station is 13 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 14 minutes.

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Reviews

Hotel Goldener Adler, BW Signature Collection Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 448 out of 628 reviews
Rating 8 - Good. 153 out of 628 reviews
Rating 6 - Okay. 23 out of 628 reviews
Rating 4 - Poor. 2 out of 628 reviews
Rating 2 - Terrible. 2 out of 628 reviews

Reviews

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location being right in the center of the Old Town. Our room was small but well equipped and laid out. The only knock on the room would be the carpet as it seen better days, but I'm still giving the hotel 5 stars because it was a very nice place to stay being close to everything, and the staff were great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception desk staff was so helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the old town sites, shopping, and transportation elsewhere. Very helpful staff, nice breakfast, & very good rooms. Thoroughly enjoyed our visit.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! This hotel was in a perfect location for old town and accessing the tram/cable car to the top of Innsbruck. Cute unique hotel with lots of character. The room was spacious, clean and the perfect place to rest our head at night. Highly recommend staying here.
Stayed 2 nights in Nov 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in historic town

It was a nice stay in a historic building with great service at reception and in the breakfast room especially friendly.
Stayed 4 nights in Feb 2024

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities
Great vacation!
Stayed 4 nights in Nov 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown peaceful stay

Great stay at the edge of old town. A lot of history around the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a perfect location. In pedestrian area, but parking garage close by is very convenient. Wonderful restaurant onsite.
Stayed 1 night in May 2024

10/10 Excellent

wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely surprise! This historical hotel and its’ outstanding staff exceeded any expectations I had. I was fortunate to get room 1390- beautiful views out of three windows. Fabulous home base for four days to explore the area. It was effortless to take the train to Kitzbuhel and ski for the day. The front desk staff were so kind and wonderful!
Stayed 4 nights in Feb 2025

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Truly amazing room, fantastic location for everything
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have you ever had a chance to live at the room where Mozart or Paganini has stayed? Or other mega famous people ( and the list is very long and impressive ). Goldener Adler is a unique hotel which has got its “face”,it has succeeded to preserve the old charm augmented with the modern day comfort.And Austrian people are so friendly and welcoming! The young waiter Karl who we met at the restaurant downstairs was extremely helpful. And yes,trying local cuisine is an absolute must . Can’t wait to return to enjoy Innsbruck and Goldener Adler at Christmas time .
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Liked: Property conditions & facilities
Great location to enjoy Innsbruck on foot. The hotel was very helpful with information about how to go skiing as beginners. Friendly staff always speaking great English which is something we are very grateful for
Stayed 2 nights in Dec 2023

10/10 Excellent

marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy and clean. Great location. Friendly staff.
Stayed 1 night in Nov 2022

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would thoroughly recommend

Really central to Old Town, friendly staff, and also very helpful. Comfy beds too, so a bonus! 😊. They have an eco policy which if you don’t want your room cleaned every day you get a voucher for the bar, so as only there for three nights we decided to give it a go, what a good idea.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended

Very much enjoyed. Had a wonderful room. Friendly staff. Great location. Nice restaurant.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly unique property. From the minute you walk in the history and charm greets you. Excellent location steps from the Golden Roof and Palace and walkable to everything for a great trip to Innsbruck. Rooms were clean and large. Service was excellent. Definitely would stay again and again.

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waiting Staff at hotel could have been a bit more attentive. Parking is a negative, but short walk to hotel. Love the atmosphere around tje hotel
Stayed 1 night in Oct 2023

10/10 Excellent

donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historic yet in excellent shape, fine decor, great breakfast, In the heart of old Town historic district. Desk helped us with activities. only the TV didn't work
Stayed 2 nights in Jun 2024

6/10 Okay

Sverre

Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice location but room was not clean

Very nice location in the city center in an historical building. Staff is friendly and helpful. However, the shower was not cleaned with hairballs stuck to the shampoo dispenser and hair on the sheets. We were tired and only stayed for one night so did not bother making a fuzz.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
A
Stayed 3 nights in Jun 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived by train to Innsbruck. Hotel is 3-4 stops by bus and then about a block walk. Very easy. Location couldn’t be better, right in the historic center. Walkable to all the river, main shopping street, restaurants, activities. Staff was helpful, polite and welcoming. The building was built in the 1300s and beautifully restored. Room and bath very comfortable and super clean.
Stayed 3 nights in May 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Hotel Goldener Adler in Innsbruck with my wife, and I can confidently give it a five-star rating. The location is simply perfect, situated close to the river and right by the Golden Roof building, the city's most famous symbol. This historic roof. The hotel building itself shares this rich history, being no younger than the Golden Roof, but has been wonderfully renovated and maintained. We found the hotel to be incredibly convenient, just a five-minute walk to the Nordpark Railway Station's telecabin, designed by the world-renowned architect Zaha Hadid. This made exploring Innsbruck and its surroundings extremely easy. My wife and I stayed in a high-end suite for two nights, and it was an absolute delight. The suite offered beautiful views, a large bathroom, and a nice entry lobby leading to the spacious bathroom. The amenities and attention to detail truly enhanced our stay. We thoroughly enjoyed our time at Hotel Goldener Adler and will definitely choose to stay here again on our next visit to Innsbruck. Highly recommended for anyone looking to experience the charm and history of this beautiful city.

4/10 Poor

Courtney

Disliked: Amenities
Our stay at this hotel was unfortunately well below expectations. From the moment we arrived, the front desk staff were cold and unwelcoming, which set the tone for the rest of our visit. The most frustrating issue was the air conditioning. The hotel controls the temperature, so we had no ability to adjust it from our room. On our first night—during a stretch of nearly 90-degree weather—the air conditioning in our room was broken. Despite repeated calls to the front desk, the staff offered little help. The only solution provided was for someone to manually turn the system on every 30 minutes throughout the night. This required us to keep calling the front desk repeatedly, even waking up the staff member at times because they had forgotten to switch it back on. It was incredibly disruptive and completely unacceptable for any level of hotel, let alone one that positions itself as accommodating to guests. While we understand that things can go wrong, the lack of urgency, empathy, and basic customer service shown by the staff made a bad situation even worse. I would strongly advise others to consider alternative accommodations. Also, they claim to be a 4-star hotel, however, the only amenities in the room were soap and shampoo. No lotion or conditioner. No bellmen either . Moreover, breakfast was not included in the price and cost 24€/person. The hotel did credit us the first night due to the broken air and moved us to another room, but the situation was already fractured.
Stayed 3 nights in Jun 2025

6/10 Okay

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Location and customer service.
Stayed 1 night in Oct 2025