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Hotel Merkur Interlaken

3.0 star property
Swiss adventures and relaxation await at this central Interlaken hotel where guests can tackle a ropes course or enjoy a Thai massage amid mountain scenery

Choose dates to view prices

Hotel Merkur Interlaken, in the heart of town, offers thrills and downtime. Test your skills at the nearby ropes course or Mystery Rooms, then recover with a Thai massage. Enjoy a continental breakfast, art gallery, and shopping mall, with WiFi keeping everyone connected.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping
The current price is ₩600,465
₩636,619 total
includes taxes & fees
Jun 21 - Jun 22

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Double or Twin Room

Double or Twin Room | Desk, free WiFi, bed sheets

Double or Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi
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About the neighborhood

Located in Central Interlaken, a neighborhood in Interlaken, Hotel Merkur Interlaken is next to a golf course and on the waterfront. Mystery Rooms and Grindelwald Grund Gondola are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Thun and Lake Brienz. Interlaken Casino and Staubbach Falls are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowshoeing. Visit our Interlaken travel guide
Map
Bahnhofstrasse 35, Interlaken, BE, 3800

What's nearby

  • Tulip beds and beautiful landscaping in front of the Swiss Alps,
    Alpine Garden
    2 min walk - 0.2 km
  • A rose garden in an open field in Interlaken with a view of hotel, house and mountains covered by clouds as a background
    Interlaken Casino
    13 min walk - 1.1 km
  • Mystery Rooms
    5 min walk - 0.4 km
  • Hoeheweg
    5 min walk - 0.4 km
  • Kunsthaus Interlaken
    5 min walk - 0.4 km

Getting around

  • Interlaken West Station
    1 min walk
  • Bern (BRN-Belp)
    38 min drive

Restaurants

  • McDonald's
    3 min walk
  • Bebbis Restaurants
    1 min walk
  • X-Port West
    2 min walk
  • Laderach Chocolate Suisse
    3 min walk
  • Brasserie 17
    5 min walk

About this property

Hotel Merkur Interlaken

  • Hotel near Mystery Rooms
  • Located close to Interlaken Casino, Hotel Merkur Interlaken provides free continental breakfast, an adjacent golf course, and a rooftop terrace. Active travelers can enjoy mountain biking, skydiving, and boating at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and a shopping mall on site.
  • Additional perks include:
    • Express check-out, tour/ticket assistance, and ATM/banking services
    • Helicopter/airplane tours, smoke-free premises, and a nature reserve
    • Scooter rentals, luggage storage, and barbecue grills
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Hotel Merkur Interlaken include amenities such as free WiFi.
  • More amenities include:
    • Heating and fans
    • Bathrooms with shower/tub combinations and hair dryers
    • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 15 per day); reservations required
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Boat
  • Designer stores
  • Golf driving range
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Ropes course
  • Scooter/moped rentals
  • Shopping mall
  • Skydiving

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • In the mountains
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 15 per day (300 ft away)
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
  • Late check-out fee: CHF 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Hotel Merkur Interlaken pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Merkur Interlaken?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Merkur Interlaken on Jun 21, 2026 start from ₩600,465, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Merkur Interlaken?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 40 (subject to availability). Late check-in is available from 12:30 PM– 3:00 PM for a fee of CHF 40.

What time is check-out at Hotel Merkur Interlaken?

Check-out is at 11 AM. Late check-out is available for CHF 40 (subject to availability).

Where is Hotel Merkur Interlaken located?

Located in Central Interlaken, this golf hotel is within a 15-minute walk of Mystery Rooms and Interlaken Casino. Lake Thun and Lake Brienz are also within 3 mi (5 km). Interlaken West Station is only a 2-minute walk and Interlaken West Ferry Terminal is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Merkur Interlaken Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 116 out of 341 reviews
Rating 8 - Good. 117 out of 341 reviews
Rating 6 - Okay. 68 out of 341 reviews
Rating 4 - Poor. 21 out of 341 reviews
Rating 2 - Terrible. 19 out of 341 reviews

Reviews

Verified

10/10 Excellent

Kanusaporn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated directly opposite the train station, making travel very easy. The staff were wonderful and very informative. Great facilities including a luggage storage service and a common area with complimentary ice and hot water. Rooms are clean, peaceful, and equipped with a fan. The bedding is high quality and very comfortable. Don't miss the breakfast on the rooftop; the view is stunning and the meal was excellent!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooftop views and the staff was so helpful and nice!! Which is rare in this country. … :/
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Good breakfast. Right across the street from the train station makes a great jump off spot to wherever your travels may take you. Very helpful and friendly staff. Good value,too.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service
Staff at this hotel outstanding. Very helpful , giving advise. Whilst we were there the breakfast room was being renovated and so we had our buffet breakfast at another hotel close by. View from our room beautiful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location for shops & trains . Nice breakfast. Friendly staff. Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff Very convenient, easy to
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and comfy place to stay.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Iqbal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both receptionists were excellent. The young lady, Maryam from Spain, was very polite and pleasant. The gentleman who works in the morning was also extremely helpful and knowledgeable — he can guide you anywhere with full information and clear directions. The hotel provides free local transportation tickets within the city and a 10% discount for the Harder Kulm funicular. It is located directly in front of the train station, with 15‑minute free parking available for unloading luggage or passengers. All essential amenities are within 20–50 meters, and full‑day parking for CHF 8 is conveniently located across the station. Breakfast was very good. One thing to note: if you prefer firm mattresses, you should inform the staff in advance, as the standard mattresses are quite soft and the comforter is shorter, which may not be ideal for taller guests. There are many restaurants within walking distance, including European, continental, Muslim‑friendly, and vegetarian options.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Anne

Liked: Amenities
It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus
Stayed 1 night in May 2024
Verified

10/10 Excellent

David

Excellent location by the railway station. great breakfast
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very clean room
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Maria Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dianne

Liked: Staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. A great breakfast was included. Easy to get there by bus or train. Walking distance to many restaurants.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Ahmet

Liked: Cleanliness, staff & service
It’s very basic, clean,budget hotel for one night . Breakfast had good selections
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

khan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

RANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.
Verified

10/10 Excellent

Inderjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just opposite to interlaken westvtrain station. Lot of food places, market just next door. Beautiful location.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Yih Biow

Liked: Cleanliness, staff & service, property conditions & facilities
This is very close to Interlaken West Station if you want a short walk. The bedding is comfortable in our liking. Breakfast floor has an amazing view of the area. Breakfast was very good in our tasting. I would stay here again for the convenient to train station.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming and convenient

Very convenient to train station and bus transportation everywhere in town. Nice and helpful staff, great breakfast. Room is in the smaller range but ok.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist-Joanna was very friendly & helpful. She advise on where to go. Good job! Breakfast was good. Hotel is very convenient, next to Interlaken West station, just need to cross the road.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Shashank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Staff is kind and cordial. Location is perfect, railway station and parking right opposite. Just a tad bit expensive but that's the case with every hotel in interlaken.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness

Good location

Good location. Basic room but we were only there one night. Directly opposite one of the railway stations in Interlaken.
Stayed 1 night in May 2024